Afternoon Tea at Corinthia London Reviews Summary

Service

Pros:

• "The staff were extremely welcoming and attentive."
• "Excellent service, A1 staff, very very helpful."
• "Service was absolutely faultless."
• "The staff were so friendly and welcoming."
• "Service is great. There was no request that they didn’t fulfil."
• "Service simply perfect."
• "All staff eager to help, eager to please, genuine in their approach."

Cons:

• "The service seems to have plummeted unfortunately."
• "Service, while polite, was quite slow that day."
• "Service was quite slow even they asked me to leave soon after 2 hours and they never top up my tea."
• "The moment we walked in instead of greeting us properly, the hostess elected to say hello you have one hour and 45 minutes for your table."
• "Extremely rushed and impersonal experience, beware you need to eat fast and be out so they can fit in the next party."
• "Had to wait for EVERYTHING - tea, sandwiches, scones, to the point where it became irritating."
• "We were never offered a fresh pot of tea nor asked if we wanted to try something new, and anytime we wanted service we needed to flag someone down."

Ambiance

Pros:

• "The tea was served in the elegant Crystal Moon Lounge, which was beautifully decorated with a glass dome ceiling and a breathtaking Baccarat Fullmoon chandelier."
• "Pleasant ambiance, bright with piano player."
• "What beautiful surroundings, its spectacular."
• "High class, great atmosphere, excellent service and delicious food describes this place."
• "The first glance at the chandelier was a breathtaking experience."
• "The lobby at the Corinthia itself is beautiful, bright, spacious, with natural light coming in through tall glass walls on one side."
• "Outstanding service, amazing xmas feel."

Cons:

• "Poor, cold atmosphere, constant draft from the main reception area."
• "It feels like the once luxurious and somewhat exclusive experience is slipping as the Instagram girls have taken over."
• "Our main issue was the smell of cigars coming from the closed terrace."
• "The venue was cold (we had to ask for blankets)."
• "Like so many places the service seems to be declining."
• "Very disappointing, the lady receptionist was unpleasant."
• "We also noticed a few flies hovering around the cake trolley which had no cover or protection."

Food

Pros:

• "The white chocolate pistachio cookies & scones were delicious."
• "The sweets were, well, over the top."
• "Cakes were again very, very good and you could order more."
• "All the food was delightful, and the service was attentive and literally faultless!"
• "The afternoon tea, sandwiches and cakes were so delicate and the taste, stunning."
• "After our sandwiches we were served warm scones with clotted cream and two of the tastiest jams ever."
• "The sandwiches are really tasty, ordered from mildest to strongest tasting, the patisserie was delicious, so were the scones."

Cons:

• "The worst part is having to pick sandwiches and cakes by hand as small tongues / spoons were not provided."
• "Finger sandwiches and scones were nothing special."
• "Unfortunately my scones were a tad hard and the pastries average."
• "The sandwiches lacked taste, both to the palate and the eyes."
• "The (mini) scones not only were served cold, but also they were dry and again tasteless."
• "The patisserie lacked flavour. It looked lovely - but they didn’t taste as good as they looked."
• "The sandwiches did not appear to be made with fresh bread and were disappointingly dry."