Address: 12 Wrights Ln, London, W8 6TA, United Kingdom
Phone: +442079376652
Rating: 4.3
based on 233 reviews.
Price
Pros:
"Really lovely place - we went for breakfast, and I was surprised at how affordable the prices were."
"Prices are really affordable, although its cash only so better be well prepared."
"Affordable afternoon tea and other bakery items (e.g. €7-8 for two bakery items and a pot of tea)."
"Recommend coming here if you're in South Kensington, a lot more affordable than all of the other nearby eateries."
"Really great prices, and the tea and scones (with devon cream and jam) were delicious."
"Very affordable/cheap, but taste is still really good."
"Highly recommend and VERY reasonable on price."
Cons:
"But service and breakfast deserve improvement. Teapot, couple of scones and plain omelette for £16 is too much."
"Just tomato and butter and cucumber and butter, extremely boring and overpriced."
"Was a bit put of by the automatic tips/service charge, no choice in the matter, but maybe that's normal in London? We're foreigners."
"It all costed £31, including service. Overpriced."
"I paid £15.5/person which I think reasonable but not cheap."
"Fairly pricey for for the quality and quantity of the food, at the time of visit they didn't take card at all."
"Food quality is good but slightly overpriced because it is close to High St Kensington."
Service
Pros:
"The servers were very pleasant and it was a very enjoyable experience 10/10 😁😁"
"Staff was friendly and there is nothing negative I could say about the food ♡"
"Competent staff."
"Staff is always very friendly and kind."
"Staff is nice and friendly."
"Everyone that works there is lovely and the food is wonderful."
"Staff is polite with excellent service."
Cons:
"Visited twice on a recent visit to London - both times the staff were sullen."
"We were rudely told to stand outside, and even though there were empty tables waiting to be cleared, it took them over 15 minutes for them to do so."
"Throughout our time here, she was really unfriendly and sloppy with her service, it was really upsetting."
"Service from the English lady was great but the foreigner was absolutely terrible."
"The staff was rude, NOT charming and didn't appreciate hearing the words thank you."
"The waitresses were rude and felt extremely 'fatigued' serving many foreigners."
"Horrible service!! The ladies who seat you always frowning and look like customers are a real inconvenience."
Food Quality
Pros:
"The scones are very yummy, especially eat with clotted cream and jam."
"Of course we had to try the scones and it was AMAZING!"
"Food here is amazing - the scones & the Victoria sponge cake really is the best."
"We all ordered a Devon Cream Tea with English Breakfast and it blew us away, the ladies working here were lovely and the scones and tea were fantastic!"
"Probably the best scones I've ever had!"
"The scones and clotted cream and jam were perfect sizes and super tasty!"
"The cakes are like my grandma's made from scratch."
Cons:
"The cakes were especially dry and lacked any distinctive flavour."
"40 minutes later my 'traditional steak and kidney pie' arrived (which resembled another pie which you could buy a local supermarket) was soft,cold and tasteless."
"Just tomato and butter and cucumber and butter, extremely boring and overpriced."
"Neither was the apple pie, sadly."
"The spaghetti bolognese taste quite awful, other than that everything is good."
"The pancakes are dry American style ones which are actually better at McDonolds."
"The cupcakes were awfully dry and old!"
Atmosphere
Pros:
"Interior tries to make an authentic England feelings, and it works."
"Nicely decorated tea shop with a great cake selection serving a good cream tea at only £6 per person."
"Small place means you are seated back to back with each other but it has a certain charm of an old English tea house."
"Nice vintage old tea shop vibes and affordable price for an afternoon tea."
"The decor is charming, with vintage-style furnishings and a warm and inviting ambiance."
"It has a really calm and tranquil vibe."
"The atmosphere of the shop was amazing, giving me the quintessential english tea vibes."
Cons:
"We were given a table right near the kitchen, where it was noisy."
"Be aware that the seating in the cafe is cheek to jowl, and there is usually a line waiting for a table."
"It's a very cozy setting, though can get quite cramped when busy."
"It's extremely cramped and the food is average at best except for the afternoon tea with prosecco and the drinks."
"Just a few comments i could give is the colour of the walls made it feel a bit gloomy-ish?"
"Place looks like something out of 1950s england and lovely."
"Tuesday morning and there’s a line for cream tea and breakfast. Very busy inside."
Payment Options
Pros:
"Bring enough cash with you, cards are not accepted."
"Come prepared and bring cash. They don’t accept cards."
"It is a cash only establishment, but the prices are all reasonable."
"They only take cash, however there is no sign saying so."
"Place doesn’t accept card, so after we decipher the hand written bill we found that they charged us separately for each of small bit of butter and jam (goes with scones) and service charges."
Cons:
"Really nice little tea shop in Kensington and they have some delicious cakes on offer. My only gripe is that they took cash only which left us running around looking for ATMs when it came time to pay the bill."
"Disappointing. We arrived and realized right away that they were cash only, so we had to find a cash machine nearby."
"Fairly pricey for for the quality and quantity of the food, at the time of visit they didn't take card at all."
"The food is great there however for the price you do not get to much and they do not accept credit cards we had an issue with the place because we were unable to pay."