Din Tai Fung Covent Garden Reviews Summary

Authenticity of Food

Pros:

• "The food is very nice, authentic and delicious."
• "Excellent Asian restaurant with a great variety of dishes with very authentic flavour."
• "The Truffle ones were great the pork ones were good."
• "The food honestly incredible. When I tell you that we were emotional about it, I’m not lying."
• "They are the experts of making the simple food super delicious."
• "Amazing Taiwanese food. My favorite hometown flavour in London."
• "Great authentic foods!"
• "Very authentic! Just like the ones you can find in Asia."

Cons:

• "The famous Xiao Long Bao are small, as I recalled used to be larger."
• "The food isn’t great for big queue. Wasted money and time here."
• "Food quality is good - nothing great or wow factor to be honest."
• "The food was just really really poor. The flavor and texture was just lacking."
• "Whilst the interior is nice, the experience goes downhill as soon as you open the menu."
• "The food was good; the salted egg yolk custard lava buns were simply divine. Location is excellent since it's right across from Covent Garden and the service was professional and efficient. But there are many other places with better dim sum and much better value."
• "Food was okay but lacked flavour. Service continues to be very good. Overall, because the food was a little bland I don’t think I would come back."
• "Food was decent, but I felt like the options for vegetarians weren't as good as meat options."

Service Quality

Pros:

• "The service from Colin was outstanding."
• "Service: excellent. We had a waiter with an Italian (?) accent who was very friendly and attentive."
• "Customer service was awesome and friendly."
• "The service is really nice, food are served almost immediately."
• "Service: Excellent service from everyone we met - quick, professional, and were really helpful with choosing dishes."
• "Waiters were super attentive and kind and were quick to react to any request we had."
• "Service is excellent and the dishes were so delicious!"
• "The service was great, the staff is super helpful and always willing to help."

Cons:

• "We were also told we only have one hour to eat!"
• "The service from Colin was outstanding."
• "Service: Excellent service from everyone we met - quick, professional, and were really helpful with choosing dishes."
• "Waiters were super attentive and kind and were quick to react to any request we had."
• "Service is excellent and the dishes were so delicious!"
• "The service was great, the staff is super helpful and always willing to help."
• "Nevertheless, the price for the portions you get are a little high."
• "The only reason I've taken a star off this review is because the waitress forgot to add 2 pence to the bill and we were chased for 2 pence."

Atmosphere and Ambience

Pros:

• "The atmosphere is very nice and the staff is very friendly."
• "The atmosphere and staff are amazing. Great place to eat!"
• "Loved the atmosphere in this restaurant. Fascinating to see the food being prepared."
• "The atmosphere of the restaurant is also amazing, it looks authentic."
• "The restaurant is comfortable, the atmosphere is relaxed, the food is simply amazing."
• "The atmosphere is great, quite crowded without being loud or overwhelming."
• "Really great dim sums at a very good price! The decoration looks very high end but the waiters are adorable and very efficient."
• "The interior is very inviting and the staff is friendly."

Cons:

• "There's ample seating on two floors, but we were seated near the entrance and we were cold with people coming in and out of the restaurant."
• "The deco of the restaurant is modern and chic with some cross-over elements of traditional Chinese rural village downstairs. Unfortunately it's spoilt by being too dark and gloomy."
• "The restaurant was busy, but we were fortunate to secure a table within 5 minutes as walk-in guests."
• "We went with out booking and ended up on the lower ground floor sharing table with almost no wait."
• "If you're looking for some delicious Asian food in London, this is the place to go! Everything on the menus is incredible."
• "Our neighbours introduced us to this restaurant because its one of their favourites and I can see why."
• "A very special dim sum experience. The service was excellent— considerate, speedy and attentive."
• "Interior was really nice. There was of course a queue before they opened but it went pretty fast before we got a table (10min)."

Price and Portion Size

Pros:

• "The prices, for the location of the restaurant, are amazing. We had a meal two for £50 which for central London standards is honestly rare."
• "The food: I expected more, but it was alright."
• "Only thing better than Din Tai Fung, is more Din Tai Fung. We literally flew to London to eat here."
• "Great, exquisite restaurant. I popped by here to have a quick meal before going to a comedy show."
• "I read that Din Tai Fung was considered one of the 10 Best Restaurants in the World by the NY Times for a period."
• "Food: - Some really good dumplings that I loved: Beef Xiao Long Bao, Prawn & Pork Shao Mai, Minced Pork & Glutinous Rice Shao Mai. The Egg Fried Rice was pretty good too."
• "The prawn and egg rice I tried was the best I have ever had in any Asian restaurant."
• "Everything on the menu is amazing here. Incredible xiao long bao varieties and the salted egg yolk custard lava buns are the best in London!!"

Cons:

• "However, the price is overcharged. The portion is too small."
• "This restaurant the food was good but pricey."
• "Nevertheless, the price for the portions you get are a little high."
• "The food is good, however the portion sizes are small and prices high hence not good value for money."
• "Din Tai Fung offers food portions that are remarkably small, giving you a delightful taste of the UK's cost of living crisis."
• "The service of the waiters is pleasant and professional. It is recommended to reserve a table in advance. Definitely recommended."
• "The only reason I've taken a star off this review is because the waitress forgot to add 2 pence to the bill and we were chased for 2 pence."
• "The food is great for sure, however, the cocktail is warm which is not ok."