Brown & Rosie Reviews Summary

Category: Coffee shop London

Address: 10-12 Exhibition Rd, South Kensington, London, SW7 2HF, United Kingdom

Phone: +442075899817

Rating: 2.9
based on 314 reviews.

Food Quality and Variety

Pros:

  • "The highlight for me was the Big Brekkie and my partner had the Burger. We also shared amazing tacos."
  • "First time was an excellent and hearty English Breakfast."
  • "Many options to choose from and coffee is very good."
  • "French toast with vanilla mascarpone is the yummiest and so melt-in-your-mouth kind."
  • "Tried their peach poach & their french toast. French toast with vanilla mascarpone is the yummiest."

Cons:

  • "Service took 35mins and brunch wasn't good at all, very very basic and avocado size portion was tiny."
  • "The vegan sausage didn't taste nice at all."
  • "Bacon was burnt and dry and so cold, the poached egg was also cold and very watery."
  • "Really bad quality brunch. Looks nice, but tastes very bland."
  • "The state of the mugs the coffee came in was absolutely unacceptable as you can see in the pictures."

Service and Staff Attitude

Pros:

  • "Our guy was very attentive and made key recommendations and was polite and respectful as well as courteous."
  • "Had to ask twice to pay the bill but no one came. Went to the till and asked for my bill, of course, I was going to ask the 12.5% discretionary service to be wiped away."
  • "Lovely quant place. Staff were friendly and accommodating."
  • "The staff were attentive and friendly. The matcha is delicious and the coffee is rich and fragrant."

Cons:

  • "Had to ask twice to pay the bill but no one came."
  • "Beautiful brunch place with outdoor space which is hard to find in London. Unfortunately, the service was unfriendly."
  • "The service was the bare minimum so we wouldn't have tipped at all."
  • "I asked for a table for 1 to have breakfast. There were no parties waiting to be seated ahead of me with 2-3 open tables inside and 5 open tables outside. They wouldn’t seat me because there wasn’t a free space at the high top bar."

Pricing and Value for Money

Pros:

  • "Fun place to eat and people-watch. Menu includes all-day breakfast options, many with North African influence. A bit pricey, but it is London and a tourist hot spot."
  • "Nice location near the museums in South Kensington. Extremely expensive though."

Cons:

  • "Ordered two salmon bagels, a small red velvet cupcake and two waters. Upon inspection, we saw the small red velvet cake costed £5 and a small bottle of water costs £3.7!"
  • "The service charge was added to our bill without asking first! This was so rude and unexpected."
  • "Got an acai bowl for £8, which you do get a big portion of it but would still say its not worth the money."
  • "For £14 I was expecting double everything. I asked for butter and it was in a lurpack packet, as if at a travelodge!"

Ambiance and Location

Pros:

  • "If you enjoy the busy atmosphere of Exhibition road or just acting like a tourist in London, this place is a great meet up point for breakfast and light lunch."
  • "This recently transformed gastropub is an inviting venue for young families and has a great atmosphere."
  • "Fantastic brunch and remarkable service. We had a lovely Sunday break in between visiting the museums."

Cons:

  • "Visited this establishment for some lunch. It looks nice from the outside. There were a few issues for me with this place: food quality is lacking."
  • "Overall, I would not recommend visiting - plenty of better places in South Kensington."

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