Cutty Sark Reviews Summary

Category: Maritime museum

Address: King William Walk, London, SE10 9HT, United Kingdom

Phone: +442088584422

Rating: 4.5
based on 527 reviews.

Restoration and History

Pros:

  • "Amazing restoration of this clipper."
  • "After being rescued from the ravages of fire, this remarkable old lady was returned to the UK in all her glory."
  • "The restoration work is impressive, allowing visitors to explore both the ship's exterior and interior."
  • "This recent refurbished exhibition is simply wonderful."
  • "The Ship has been painstakingly restored."
  • "Very impressed with the restoration since it caught fire a few years ago."
  • "After the sad fire, the ship has been restored to its original magnificence."

Cons:

  • "This is awful since the refurbishment. It used to be wonderful, but now is just a load of rather boring touchscreens."
  • "However, some history of the merchants written are a bit 'Dubious', I think the history say otherwise as it was used by 'East India Company' once upon a time."
  • "If I had a criticism it was that the area where the tea chests are was rather dull so all the information written became difficult to read in some corners."
  • "Unfortunately some of the exhibits were not working."

Experience and Accessibility

Pros:

  • "Being allowed the wonder around all the decks of the ship and the different exhibits made it quite an immersive experience."
  • "There was a half hour tour- very funny and knowledgeable!"
  • "Walking inside the very body of this ancient and proud tea vessel was a very exciting adventure."
  • "It's really interesting and interactive. There are lots of tactile experiences and it's so much fun to explore the ship."
  • "Really cool and very accessible! They even have reenactment sailors and crew members on board which is really fun!"
  • "The museum is full of interactive exhibits, videos, and artifacts that provide an in-depth look at the history of Cutty Sark."
  • "Lots of interactive displays for kids (including grown up ones) and a lot of the exhibit is wheelchair accessible via a lift."

Cons:

  • "But it was let down by the fact that we could not really hear the guy doing the victorian re-enactment thing - massive room was too echoey."
  • "Not a huge amount of historical information provided throughout the ship and not a whole lot to see."
  • "There's very little to see inside and due to the extremely low ceiling you will find most of the time you are looking at the floor to avoid injuring your head."
  • "Not really accessible for people with walking difficulty as the steps are narrow and steep."
  • "Bit difficult to get around when very busy as it is not 'one-way', so forever squeezing to the side to let visitors pass."
  • "Not enough content. Not enough interactive stuff."

Value and Pricing

Pros:

  • "Included in London pass."
  • "Reasonable admissions price and you can climb the rigging for an extra cost."
  • "The tickets can be bought as a package with the Royal Observatory which will save you money."
  • "A ticket to see just the Cutty Sark can be pricey. I recommend combining your Cutty Sark tickets with a ticket to see The Greenwich observatory to get the best value."
  • "£15 per adult at time of writing is well worth the money."
  • "Entry fee for an adult is usually £15 but there was a special deal on which meant we were charged £10.50. Excellent value."
  • "Can be seen for free on the outside, and reasonably priced to enter."

Cons:

  • "Slightly expensive entrance fee and parking isn’t cheap either with local parking charging £3 per hour."
  • "However, for the size and length of time you can spend here, it is absolutely not worth £18 each to get in."
  • "You will pay silly money in the cafe outside and we just didn't see anything worth the asking price."
  • "I wouldn't have been happy with the experience if I paid for it!"
  • "It is quite expensive for the 'limited' size of ship."
  • "Expensive for a family and very little in the way of activities for kids."
  • "Impressive old ship but not a great value for money. The tickets are very expensive for a family."

Facilities and Services

Pros:

  • "There's a small cafe on board, tea, cakes and sandwiches...clean large toilets, great little gift shop too!"
  • "There are a café and public toilet on this lowest level and lifts are available for disabled and pushchairs."
  • "Cleanest toilets I found in London!"
  • "The staff people on the main deck can tell you about anything on the ship, including how the capstans, winches, and windlasses were used."
  • "There is a nice coffee shop in the dry dock, right beneath the hull of the Cutty Sark."
  • "The cafe is good and there is plenty of seating."
  • "Nice cafe underneath the hull of the ship."

Cons:

  • "Unfortunately the wifi wasn't good enough to run the audio guide which kept cutting out."
  • "The only negative was the cafe. The staff were rude and abrupt, and did not seem interested at all in being there."
  • "Staff spoke to us in a condescending manor, especially when it came to the children."
  • "The only downside to this was the service by the staff, they were extremely unwelcoming and not friendly at all."
  • "The afternoon tea it's not nice, it's in the cafeteria and the food it's not fresh, it's quite pricy for what it is."
  • "Food snd drinks were exceptionally expensive."

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