"Great pub really good food in the week and carvery on Sundays served till 8."
"The steak was overpriced, but the carvery was great value."
"The foods are Amazingly delicious, good portion, and yummmmmmy."
"Food arrived in good time to show it had been prepared fresh and care taken over it. Everything delicious!"
"Tried the waterfront breakfast which was delicious and very filling so good value."
"The food was delicious and the Sunday Carvery was great."
"The food is excellent both lunchtime and in the evening. The meat melts in your mouth with a varied selection of tender veg."
Cons:
"Popped in for food, hair in the frozen pizza, which was awful quality and branded as home made. No offer for a refund."
"The nachos were a shambles. Could do with halving the price and halving the portion, then making sure that the cheese is spread over all the nachos and not just on the top layer."
"When I ordered cod goujon sandwich, goujons were cold."
"Kids burgers dry, adult pizza is better from iceland! Was chewy, few toppings, not worth half the £11.50."
"The chips were like they were the last of the batch and had been re heated several times."
"The food was cheap pub food (that felt microwaved)."
"Fish and chips were bland and frozen chips. Texas burger was dry and chewy."
Staff and Service
Pros:
"The staff are really lovely and dealing with a situation which is alien to any of us."
"Staff couldn't have done enough for us and I'd definitely recommend the hotel."
"Staff friendly and with smiles."
"Staff were good, service was quick."
"Staff welcoming, pleasant and amicable, reasonable value for money and good atmosphere."
"Staff are very efficient and friendly."
"The staff are really polite, friendly and helpful."
Cons:
"Took ages to get someone to take my order."
"We didn't feel particularly welcome when visiting with our 10 month old son."
"Put off by the staff not collecting the plates and leftover food promptly when other diners leave, leading to seagulls raiding the leftovers."
"Staff are extremely rude, sarcastic & inexperienced."
"Some of your staff really need to learn how to do service with a smile because they look so moody."
"Customer service was poor and the staff were really abusive to us."
"Woman at Main entrance seemed more interested in her phone."
Accommodation
Pros:
"Just spent two days at the hotel with my wife and my dog ella. Room was dog friendly and clean."
"Stayed in the Puffin. Beautiful rooms, 2 bedrooms, absolutely spotless and fresh."
"Our room, Sandpiper, was spotlessly clean, modern, bright & airy."
"Friendly staff nothing too much trouble. Room was very clean well decorated and maintained."
"Room was clean and fair size, TV was very good, bathroom was clean but a bit dated."
"It has been converted into a large game room downstairs and four fantastic additional B&B rooms upstairs."
"The rooms are impeccably clear!!! Bright, airy and lovely decor!"
Cons:
"Do not book a room here if you want a good night's sleep!"
"Also not a great place to stay with young children as there is loud music until late at night and no sound proofing."
"At 2am lucky us we finally managed to try and get some sleep!!"
"It's exactly above the pub that was closing only after 23:30 and you can hear loud music playing."
"All night we had staff walking up and down the stairs banging the doors which then vibrated our wood on wood doors."
"Room cleanliness could be better - our 18 month old found a used plaster within 10 mins."
"Noise from the beer garden continues until the pub closes."
Value for Money
Pros:
"Brilliant value for money - be warned, the food portions are huge!"
"Very good price, great location, good food friendly, helpful staff."
"Lovely breakfast for a reasonable price."
"Price is decent and right for the area its in especially as it's a tourist area."
"Breakfast was 10/10."
"Quick service and very impressed with the food."
"We also had dinner and that was extremely reasonable price, good quality and great atmosphere."
Cons:
"£1.65 for a small glass of milk for each of my grandchildren ages 3, 5 and 6 is a rip off and unfair."
"Energy bills are on the rise and this place charges £9.00 for a pork baguette & £11 for some basic nachos that was ‘edible’."
"The drinks were, in my opinion, too expensive."
"Cost £96 and I felt this was massively overpriced for what you got."
"All this for a 'measly' £120.00 a night!"
"Poor food at an extremely expensive price £15.90 for fish and chips."
"The food was cheap (yet very expensive), bland & just overall awful."
Family and Pet Friendliness
Pros:
"A great place to chill with the hounds after a day out on the coast path."
"The staff were friendly and also it’s dog friendly which is a bonus for us."
"Child and Dog friendly with a great sized garden out the back and superb play area."
"Had outdoor seating and a play area for children."
"Love the fact the play area is central so we could sit and watch him play."
"Their large beer garden is the perfect place to relax and unwind."
"Great play area for the kids, perfect location, just can't fault our stay at all."
Cons:
"We had to ask where the highchairs were as they are hidden out by the toilets rather than being easily accessible."
"If you are bringing children to the pub please make sure they don't play with the workers chop saw and circular saw that are set up on the pavement in front of the pub with no barrier around them."
"Brought 4 roasts and was the same price as 2 burgers roasts pretty much stone cold and nothing to offer on it."
"My 4 year old flat out refused to eat anything apart from the carrots and Yorkshire as it all was covered with Pepper, Pepper in the swede was so strong I couldn't taste the swede at all even the potatoes had peppercorns stuck to the outside."
"The ‘side salad’ was a pile of brown lettuce….the Nachos were burnt."
"Social distancing is a joke."
"Difficult review. Kept us waiting at our table for ages."