Le Val Reviews Summary

Food Quality

Pros:

• "Tasty Lebanese food and just liked the complimentary dessert and becomes my most favorite sweet 😍😍😍 baklava 😍😍😍😍 love to go again just to have this one again!!!!"
• "Wow fantastic food, amazing service and absolutely delicious."
• "The lamb was good, tender and chewy, juicy and fresh."
• "The chicken and lamb are tender and tastes quite good."
• "Delicious Lebanese food, now in a recently refurbished restaurant!!"
• "Super food and high-quality meats and products used."
• "The food is amazing and has so many different flavours!"

Cons:

• "Service was terrible, always a shame when they forget someone's order and that person is waiting for food whilst everyone else is nearly finished eating."
• "Not good value for the price they ask."
• "We had the 4 person sharing grill platter and it was very very bland."
• "The meat itself was very, very oily - way more than we were used to."
• "The fresh juices were tasty but 3.50 is extortionate for the size of the glass."
• "The shawarma was cold and raw, they’re not fresh and it’s obvious it’s straight from freezer."
• "The food was really, really bad. I was very disappointed when I had finally received my 'kharouf mehshy' (stuffed lamb) as It was not as tender as lamb is supposed to be and it was very dry and unseasoned."

Service

Pros:

• "Rana was friendly and professional."
• "Our waiter was very kind, they took empty glasses and plates so we had space."
• "The service was excellent!!"
• "Great customer service, smiling and very helpful staff."
• "Staff friendly and great services."
• "The service was very good, the staff friendly and polite."
• "Staff were so lovely with us, very friendly and patient & they knew what they were doing."

Cons:

• "Given the multitude of culinary options in the vicinity of this place I doubt we'll return."
• "The service can be a bit slow when they are super busy."
• "Really really pathetic service."
• "Would not come back here as they treat people of different race."
• "Efficient, but slightly matter of fact, service."
• "Service was very slow and we had to get the attention of waiters both to be served and pay the bill by card at the end of the meal."
• "Service was extremely extremely slow."

Atmosphere & Decor

Pros:

• "It's a newly refurbished place and it looks wonderful."
• "The restaurant is modern, very clean and quite spacious."
• "Much better place to go to for an evening out or just an ordinary meal after they have refurbished the place."
• "Nice & tidy lebanese restaurant in Kingston."
• "Service was very friendly in this family style vibes place."
• "Great little restaurant! Beautifully renovated, great atmosphere and a varied menu."
• "The ambiance is calm and loves to eat on the corner tables at the roadside just to watch people's reactions, and it looks happening, especially during night time."

Cons:

• "The establishment is in need of some decor updates."
• "The venue could use some sprucing up in terms of decor."
• "The chef is moody and does not smile."
• "Food standards agency have rated it 2 stars for hygiene and I can see why."
• "Questionable hygiene when staff use bare hands to fill takeaway container with fries."
• "The Chefs hands anyways touching everything and he used his hands to put fries 🍟 in box and he didn't use clips."
• "The entertainment (belly dancer) had a live snake in the restaurant! Not good for those with a phobia or for food hygiene!!"

Value for Money

Pros:

• "Good value lunch deal and delicious too."
• "Prices are moderate but honestly the quality is excellent."
• "We highly recommend this restaurant as it is good value for money and we have been regulars for over 10 years."
• "The menu is extensive and good price for the quality & portions."
• "Great value for money."
• "The prices were very good."
• "The prices are also very reasonable."

Cons:

• "Not good value for the price they ask."
• "The fresh juices were tasty but 3.50 is extortionate for the size of the glass."
• "Average food, overpriced and small portions."
• "Way too overpriced. Their starter salad Tabouleh... they are charging £6.25 for this simple starter!!! That’s shocking!"
• "The food is little bit over-priced for the area."
• "The prices don’t justify what you get."
• "So rubbish and ripped off by the very high price for the food waste."