The Ferry Hotel Reviews Summary

Service

Pros:

• "Top service thank you very much."
• "A young man Connor was very helpful and polite."
• "The staff were really helpful with allergens."
• "Excellent food and the staff are amazing Lizzie served us our drinks and I asked her opinion on the food what she would choose."
• "The staff where extremely helpful and really looked after us."
• "All the staff were very friendly, smiley and helpful."
• "Staff really friendly and a great atmosphere in the pub."

Cons:

• "The bar staff wasn't exactly friendly when we asked for replacement drinks because of our glasses."
• "Two girls of staff enjoy their chat and one guy just looking around."
• "Staff very uninterested in helping you."
• "Didn't stay for a meal just had a drink but the guy behind bar was very abrupt."
• "The manager never even apologised."
• "Staff Went above and beyond to make our stay comfortable thank you so much."
• "Willing to serve up severely burnt food."

Food Quality

Pros:

• "The food was absolutely lovely but they were late bringing out our youngest child's food but because of that both kids got free ice cream for pud. Really good day all around."
• "Had a lovely carvery today."
• "Best carvery/roast I've ever had in any pub or restaurant."
• "The carvery I had today was amazing, so tasty and the meat was delicious."
• "The pizza was delicious with every topping you can think of."
• "The food was hot plentiful and great value for money."
• "Food was cooked perfectly and plenty of it."

Cons:

• "Hit and miss. Depends on the cook. Sometimes veg is hard, as been there too long."
• "Poor quality food, all carvery meat was dry, and had obviously been stood for a while, the veg and chips were also dry."
• "The food has never been good like it used too. The mash I'd lumpy the gravy is overly thick and been sat a while with skin thicker than 3mm."
• "The food was s**t. I got fish & chips it's was deep fried, cooked the tail then mushy the rest."
• "Gravy was mainly clotted lumps and the meat for the carvery was cut so thin."
• "Food OK but not worth the £60 we got charged."
• "Willing to serve up severely burnt food."

Atmosphere

Pros:

• "Warm atmosphere, will definitely visit again and recommend to others."
• "Luverly warm atmosphere, exhalant food and the service was perfect as always."
• "Always a great atmosphere!"
• "Great pub service with nice beer garden and views of walney channel."
• "Comfortable decor with lovely view of the promenade & Walney Bridge!"
• "Lovely atmosphere."
• "Atmosphere was good!"

Cons:

• "It's on an island where I live and the people are all clicky a real sad place."
• "There was a TV on in the middle of the restaurant playing football so people were shouting at the game which was disturbing."
• "atmosphere was dead as the only other people there was a 100 year old nan on the piss from a few cans of dr pepper."
• "They let too many in for Christmas Dinner they should have had it as a private Christmas dinner and not let all the shouting regulars in."
• "The music volume was loud, as was the awful noise coming from the ice cream machine."
• "Congestion is a bit of a problem while queuing for food."

Value

Pros:

• "Cheap and very cheerful."
• "Fabulous food at great prices. Been twice in 1 week!"
• "Good service and really good value for the carvery!"
• "Cheap and cheerful, good grub for a family needing feeding more than a date night meal."
• "REALLY GOOD VALUE. The daily 'all you can eat' buffet here is crazy good value."
• "The prices are affordable."
• "Very nice carvery, the kids love it and it's great value."

Cons:

• "Nice food I also got a Pepsi couldn't believe the price £3.15 for a Pepsi & tastes watered down."
• "Food OK but not worth the £60 we got charged."
• "Carvery lunch, did what it says on the tin. Nice meal, slight increase from last visit in prices to the point its probably getting a bit to expensive for what your getting."
• "Local while I work away from. Friendly service, good cheap beer. TV sport poor quality low definition. Cheap food but you get what you pay for, frozen veg, Yorkshire puddings out of a packet, small portion of meat, one of the worst carvery meals I've ever had!"
• "Payed for pint and a pizza waited 50mins for it only to be told they had forgot."

Cleanliness

Pros:

• "Staff is very friendly and the food is delicious, not to mention the toilets are some of the cleanest I have ever seen."
• "Very good carvery. Clean, which is a surprise, considering how extremely busy it is."

Cons:

• "Usually a lovely place to eat. However found it dirty in serious need of a paint job."
• "The only thing I will say, is it could be cleaned a little better, the table needed a good scrub and they could definitely benefit from a hoover being run round, or even being swept quickly between customers."
• "The only thing I will say, is it could be cleaned a little better, the table needed a good scrub."
• "Went on Saturday at 5 and only 2 tables are busy all rest covered with dirty plates."