The Underground Tattoo Studio Reviews Summary

Category: Tattoo and piercing shop

Address: 91 Lichfield St, Walsall, WS4 2BZ, United Kingdom

Phone: +441922629670

Rating: 5.0
based on 267 reviews.

Customer Service

Pros:

  • "The guys on the tattoo side of the studio are all absolutely lovely people make you feel welcome."
  • "The staff are friendly and always make you feel comfortable."
  • "The whole team there are wonderful so welcoming and down to earth."
  • "Everyone is so lovely & friendly. It's wonderful to see all the artists admiring each other's work, and it helps create a great atmosphere."
  • "The staff was so friendly and welcoming right from when I walked in and till I walked back out."
  • "All of the staff are incredibly friendly and the atmosphere in the studio is fantastic."
  • "Everyone there is really friendly and I've been looked after so well today."

Cons:

  • "Only negative is the smell of cigarettes when they go outside and the door isn't closed."

Professionalism

Pros:

  • "He was professional, knowledgeable, focussed and clearly loved doing what he was doing."
  • "Vicki was full of expert knowledge and made the whole experience easy and painless."
  • "Hattie was fantastic, professional with a real calming effect to put you at ease."
  • "Lukasz did my Tattoo he was professional, and made me feel comfortable."
  • "Rich also spoke throughout the whole process made you feel comfortable, very highly recommended."
  • "Bryn did 2 tattoos for me today .... he was accurate and very professional."
  • "The tattooist was phenomenal, never hesitated and did exactly what I wanted."

Cons:

  • "had a tattoo with hazel today. It was my first tattoo on my ribs and it hurt a lot."

Cleanliness and Safety

Pros:

  • "Very COVID19 safe."
  • "Absolutely fantastic tattoo studio! Lovely people, very clean and tidy."
  • "Studio very clean and covid safe."
  • "Very friendly and professional service. Extremely comfortable and spotlessly clean studios."
  • "The studio was very clean and hygienic and well laid out."
  • "Under the current COVID-19 climate, the studio, tattooists and premises were completely compliant which gave me confidence in their genuine consideration for their clients and each other."
  • "This place is really clean and inviting, I felt very safe covid wise and I'll definitely be returning."

Cons:

  • No cons related to cleanliness and safety were mentioned.

Quality of Work

Pros:

  • "Only place I ever go for my tattoos and I always love them even more than when I chose them."
  • "Very high standard of work. Had a lions face/mane Across my chest."
  • "Had the pleasure of getting a tattoo today by the lovely Hazel and not only was she great but the tattoo was amazing!"
  • "The talent and professionalism here is like nothing else."
  • "The quality of work speaks for itself, these guys really know what they're doing."
  • "The finished work was far better than the initial design I gave him to work from."
  • "Lukasz work is absolutely fantastic and the attention to detail is fabulous."

Cons:

  • No cons related to the quality of work were mentioned.

Accessibility

Pros:

  • "The staff are really pleasant and make you feel welcome, as a wheelchair user I was a little bit worried that I might not have been able to access the building, but they have a ramp which my chair was able to drive up and into the studio and related treatment area."

Cons:

  • No cons related to accessibility were mentioned.

Value

Pros:

  • "Great value for money and I was eligible for the keyworker 20% discount."
  • "Yes you can get cheaper tattoos elsewhere but you get what you pay for, great quality here at in my opinion great prices considering how good each artist is in their own field."

Cons:

  • No cons related to value were mentioned.

Aftercare

Pros:

  • "Advice on aftercare and a follow up appointment given."
  • "Vicki has done all my piercings since i was 15... she is amazing at what she does, makes you feel comfortable and always has great advice and aftercare."
  • "Her after care advice was also very good and made sure I understood everything before I left and asked me to just contact her if I have any more questions."
  • "Once the tattoo was finished Hazel used second skin to cover the tattoo and spent a good amount of time talking through after care options."
  • "I had the best experience being pierced by the fabulous Vicki!! Lots of aftercare advice and of course the follow-up aftercare appointment!"
  • "Excellent service once again by Vicki! Super friendly and very professional. Makes you feel comfy with your piercing and gives spot on after care advice."
  • "Had a cartilage piercing with Emma, and she was really lovely. Great hygiene and aftercare advice- I’ve had no problems with the piercing, it’s healing really nicely."

Cons:

  • No cons related to aftercare were mentioned.

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