Southgate SG Tattoo & Piercing Studio Reviews Summary

Customer Service

Pros:

• "The customer service was out of this world."
• "Everyone at the store is super friendly professional and extremely talented."
• "Everyone was so lovely, helpful and talented as well as professional."
• "The staff really kind and the studio meet the highest standards of customer service and hygiene."
• "The staff were very welcoming, very friendly."
• "All the staff are super friendly and professional."
• "The staff are soo professional and friendly, and the piercings are not expensive."

Cons:

• "But I felt as though the customer service was very poor the lady that have done my piercing seemed really moody and sort of made me feel more nervous after she ignored me when I pointed out I was nervous."
• "When I called I was told to just keep pulling it out. Really bad advice re infection."
• "She barely gave me any advice on caring for the piercing she just said “clean twice a day with a solution and I don’t recommend high waited jeans” and suggested how I could get the solution."

Cleanliness and Hygiene

Pros:

• "Also spotless, perfectly clean and tidy, would recommend it!"
• "The studio quality was also great, being kept very clean with art works showing off the talent of their artists."
• "The studio was clean and the hygiene was at the highest standard."
• "The place is very clean also."
• "The studio was so clean and hygienic."
• "The shop had a lovely clean look and clean feel to it."
• "Everything was very hygienic and organised."

Cons:

• "The piercing set up also, I would say, is not ideal— it’s just at the back of the shop, not curtained off or anything."

Professionalism and Skill

Pros:

• "Nicole's professionalism in piercing is perfect for me."
• "Oscar was professionally and highly skilled."
• "Nermin who did my tattoo from the beginning of my consultation made me feel so comfortable and listened to what I wanted to get done."
• "Oscar is a quick but professional worker, my tattoo looks amazing."
• "Nicole did my piercing, it was very quick and I didn't feel almost any pain."
• "Perfect placement of my piercings."
• "Oscar was given a tricky job to redo some tats that I'd had done in India in 1974 that were faded and a bit mis-drawn. He did a great job."

Cons:

• "The girl was not confident or experienced."
• "The opening was too tight so was impossible to flip. Daughter was so upset as was I since we had specifically asked for a size that could be flipped."
• "I went back for a nose piercing a few months later, which was placed almost at the tip of my nose despite these being ‘professional’ piercers and should know the proper placement."

Atmosphere and Experience

Pros:

• "Oh, what a change it is from the old place! It got opened with the new management and I will totally recommend it!"
• "All the artists and piercers are happy to have a laugh with not only their customers but everyone in the shop, its a great vibe."
• "The moment I entered I was made to feel like a regular customer and we spent an hour chatting away about a variety of things."
• "The entire experience was such a pleasure."
• "After experiencing the great atmosphere this Studio has as well as interacting with great and kind staff I wish I could've got a Tattoo right there and then."
• "The environment is so friendly and chill, clean and pro, from the secretary to the artist."
• "The atmosphere of this studio is very comforting too."

Cons:

• "Piercing was fine but the information and support was severely lacking and contradicting."
• "I certainly didn’t imagine that there would be two different people coming up to chat about their chains and weddings with the person holding a needle inches away from my face, literally WHILE they are trying to put a sharp bit of metal through my flesh???"