Collegiate Bagot Street - Student Accommodation Reviews Summary

Staff and Management

Pros:

• "The staff are the best about, including security & the managers Gavyn & John will go above & beyond for everyone."
• "Great place to stay with really amazing staff, both night and day."
• "Day staff and night staff are nice however strict with signing in policy and following the bagot street rules."
• "Rooms are really nice and big kitchen and friendly staff especially the night staff who are happy to chat and really kind and helpful."
• "Special mention to Jesse, Donna, Nikki and Mercia at reception for always being helpful and making our stay throughout our tenancy as smooth as possible."
• "These 4 stars are for the accommodation staffs !! They are just amazing!"
• "Excellent service from the Caribbean manager and the reception T."

Cons:

• "Staff are rude miserable and never bother to care for students well being or problems."
• "The security are the most unprofessional people you could ever meet."
• "Most staff are ok but one seems to be very lazy/rude - would rather talk to other people than actually help you."
• "The manager does not even care about you at all and always tells you to 'wait'."
• "The staff is very unprofessional, unhelpful, and doesn't respond to requests and emails."
• "The asian man with the 3 strands of hair in reception his name is Roger, he is by far the worst one."
• "The staff are useless when you have problems, no support and could not care less."

Accommodation Quality

Pros:

• "The flats are spacious and very well furnished and laid out with everything a student needs to feel comfortable and make a home of the place."
• "It has a very large common room and also has a new gym which is opposite in the new building."
• "Good price and location and walking distance to the City Centre."
• "It’s easily been the best accommodation I’ve stayed in, safe, secure & in a great location too."
• "Overall as a student I recommend this living village because it's safe in terms of security, it's comfortable in terms of facilities."
• "They have been able to open services such as gyms and the cinema room and limit it to 1 household booking at a time and ensure everything is sanitised before and after."
• "Overall a nice accommodation."

Cons:

• "The rooms smell like sewers."
• "There was no sunlight in my room due to the location and having to keep curtains closed for privacy."
• "You can hear everything in the block; doors, drunks, fights."
• "People living here are always smoking pot and smells really bad."
• "The room I got was very messy and dirty, the walls and bed and toilet were nasty."
• "My room is dirty and disgusting, full of long hairs stuck in the carpet and with traces of dirt."
• "The bathroom that was supposedly deeply cleaned before my arrival smelled like a urine just like a public bathroom."

Maintenance and Safety

Pros:

• "Maintenance have always been there to help with my issues."
• "When I had issues they came through to resolve the issues."
• "My stay at campus village was awesome right from day one."
• "Would definitely stay here again and recommend to everyone!"
• "Nice modern building, in the centre of everything."
• "Rooms are a nice size and a good size kitchen/lounge area."
• "The only good thing that I can say is that the staff really try to help as much as they can."