Hope & Anchor Reviews Summary

Atmosphere & Decor

Pros:

• "Sit outside for the best atmosphere, particularly in the evenings."
• "The atmosphere is very good, they have a big square bar in the middle and a big beer garden in the back with everything from hammocks to shed-like seating areas."
• "Amazing outdoor space not your regular beer garden has a very sheek and stylish design. Very relaxed atmosphere with friendly easy going staff who are always ready to serve."
• "Love the outdoor space here. So lovely in the summer!"
• "The garden is really nice, the huts are a lovely touch and everything back there has a great decor."
• "It’s a really cool place."
• "The beer garden of this place is lovely and could be so good."

Cons:

• "The whole place has a very 'pre-drinks' vibe to it."
• "Only disappointing aspects were that the garden closed at 10:30pm which seems quite early for a Saturday night."
• "Considering the effort they've gone to to make the outside so appealing, you'd think the owners would invest some time in properly training their staff."
• "There's a sign saying you get a free shot if you take a picture and tag it on Facebook or Instagram but it's a complete lie, the bar staff refuse you to give you the shot."
• "Nice outdoors but it closes early at 10.30pm."

Service & Staff

Pros:

• "Service was good, all the guys enjoyed their food."
• "The staff were all lovely (especially Emilie who served us - she was so smiley even through her mask!)"
• "Extremely impressed with the quick service and kind staff!"
• "The staff were friendly and efficient."
• "Everyone was very friendly and helpful."
• "Staff were all super smiley and we ordered drinks from their app, despite it being full and busy, the drinks all came out fast."
• "Really friendly and speedy staff and the atmosphere was energetic and aesthetically pleasing!"

Cons:

• "The bar manager is a violent thug who refused to compensate us."
• "Very cool venue but extremely bad experience, the staff were very rude and slow."
• "The staff were absolutely horrible - especially the two females."
• "Service is awful, food was just quite obviously reheated frozen food and the place is generally just quite dirty."
• "The queue at the bar is off-putting as you can wait 15 minutes or more to get a cocktail during happy hour."
• "Service is extremely slow at the bar and from the garden you can’t order drinks on the Young’s app (only food)."
• "Incredibly disorganised bar staff. Queued for 15 minutes just to get a drink."

Food & Drinks

Pros:

• "A fantastic place to be. Freshly cooked food which is cooked to perfection."
• "The food was tasty, particularly the sharer plates."
• "We chose the roast beef and the nut roast and thoroughly enjoyed them."
• "The food is also great, wasn't expecting the plate of nachos to be so big we could barely get through them :D"
• "My chicken wings starters yumsville and generous portions."
• "Food was good, and our waiter Charlie was incredible, he was super nice and looked after us very well."
• "The food was to die for."