The White Hart Reviews Summary

Staff and Service

Pros:

• "The staff were unobtrusively&helpful."
• "Great staff very polite and professional."
• "Service was generally efficient and friendly."
• "The friendly staff really made our visit worthwhile."
• "We were greeted by very pleasant staff, service was very good all the time we were there."
• "Very attentive and nothing was too much bother for them."
• "Service was great, Aaron and abby looked after us the whole time."

Cons:

• "The worst service from a pub I think I've ever had!"
• "We never received a check back when our food arrived."
• "Eventually the waitress, who just shrugged her shoulders throughout and didn't seem to care at all."
• "Staff were friendly enough but pretty un-attentive."
• "Whilst I was still eating, the server who kept ignoring us snatched my boyfriend's plate away."
• "The waiting staff had no idea about what was left in kitchen."
• "Staff rude and belligerent. Inexperienced and need further training."

Food Quality

Pros:

• "Great, and I mean great homemade foods you would expect at such an event along with great bar service."
• "The food is exceptional, especially the Korean chicken."
• "Food excellent. If in the area, I'd eat there again."
• "The food is of a much higher standard than you usually get in a pub."
• "Highly recommend for a good night and if you’re looking for a place to eat then choose the chefs special who does an amazing Sea Bass."
• "The cauliflower wings and goats cheese salad were delicious."
• "The food was lovely, I had a crispy pork belly, it was delicious and tender."

Cons:

• "Great food but the price/portion size let it down."
• "The pig in blanket was just a small cocktail sausage with no bacon."
• "One of the worst meals I have eaten. Total waste of money & member of staff just said sorry about that when asked if we enjoyed our meal."
• "Food came out almost ten minutes apart."
• "Food was lukewarm so got cold very quickly."
• "The beef of my roast was chewy and the potatoes tasted like it was 4pm rather than 1!"
• "The food was disappointing. I ordered sausage and mash. the portion was very small for a main meal price."

Ambiance and Decor

Pros:

• "The decor there is simply amazing."
• "Ambiance and beer were great."
• "Really lovely pub with pleasant outside space."
• "A nicely laid out interior (with an outdoor covered area for drinking and eating)."
• "The atmosphere is lovely, one area for food and other side with live DJ playing music."
• "The garden is very well spaced with outdoor heating which is great in the current climate."
• "Lovely tradition pub in the heart of Crystal Palace."

Cons:

• "The pub was half empty but we were given the smallest table on a cold sad corner."
• "Overall, very disappointing and I would not recommend as a pub or eatery."
• "The kitchen is in the bar area and you can physically see the fumes from the food divide."
• "Not the same since a refurbish last year unfortunately it seem to have lost some of the atmosphere."
• "We sat outside in a back yard, it's OK, not the nicest of places to sit, but better than out the front next to busy main Rd."
• "Came here after our half marathon at crystal palace based on a recommendation from a friend, unfortunately we had the coldest seat in the house and were freezing (far back left corner)."
• "No one checked the food was ok; just had someone clear the plate half an hour after we finished."

Value for Money

Pros:

• "Price matched quality so no prob there."
• "As far as prices go this is a moderately priced place, which offers excellent food."
• "Food is well priced with good portions."
• "Kids menu was generous and only £8.50 for a large main and pudding."
• "Good looks very good too and at reasonable prices."
• "You were not short changed with the portion sizes."
• "Not many pubs have a lot of choice, a great salad on the menu; or healthy food and this place had the most delish selection."

Cons:

• "Terrible landlord refused to answer my question before putting on a mask... wasn’t going to stay and won’t ever come back."
• "The wine was very expensive for what it was at £18 / bottle."
• "While the prices are not cheap, it's London standard."
• "The prices were a little steep for what's supposedly a pub."
• "Very expensive too. Two mains. Two puddings. Few drinks. £80."
• "Don't feel like the burger was worth £14."
• "Had Sunday roast, sirloin of beef... but the portion seemed ridiculously small for 16 pounds!!"