The Golden Goose Reviews Summary

Food Quality

Pros:

• "service was amazing and the food was delicious"
• "Good choice of meats and veg on the carvery, good price and nice homemade pudding."
• "carvery quality is good, great value for money"
• "carvery was hot with choice of 2 meats and even lamb"
• "The meat on the carvery was succulent, vegetables where fresh and cooked to perfection."
• "The food was fresh and beautifully cooked."
• "The variety of food on the carvery is great and the price you pay is fantastic."

Cons:

• "The carvery was terrible. Beef very undercooked as were the vegetables."
• "Carvery prices have increased significantly, but I feel the quality of the food has been reduced."
• "Meat is cut thinner than you can imagine and all vegetables are cold."
• "Meal was shockingly poor with very little taste that resembled what was on the plate."
• "The vegetables were soggy and tasteless and the meat was very average."
• "Arrived quite cold, roasties burnt or stale, gravy really salty, Yorkshire puddings really chewy"
• "Veggies were all overcooked & mushy not very good at all."

Staff Service

Pros:

• "the lady behind the carvery was lovely as well as the lady serving our table"
• "staff are friendly and down to earth"
• "All staff were knowledgeable and friendly."
• "Staff are always friendly and efficient."
• "Staff are very welcoming and friendly."
• "Staff were warm, welcoming and attentive."
• "The staff are very friendly and attentive."

Cons:

• "The chef was wiping down the surface where the food is, used the same cloth to wipe his sweaty face then carried on wiping the surfaces with the same cloth."
• "One of the women working behind the carvery has a right attitude! Wouldn’t even let me put a bit of veg and mash on a baby plate for my 9 MONTH OLD!!"
• "Carvery staff absolutely awful out of principle will not give her a rating as grumpy & totally disinterested."
• "Bar staff was a little rude"
• "Two senior staff at the bar were more interested in talking to each other than serving customers."
• "The staff are moody especially one the pleases and thank yous are borderline sarcasm."
• "Duty manageress needs retraining, her attitude to me was so wrong!!"

Ambiance & Facilities

Pros:

• "The place looks lovely, decor is very welcoming."
• "They have an outside garden with a play ground, they are dog friendly."
• "Also an outdoor play area for those rare sunny days!"
• "The inside has a traditional pub vibe and is warm and welcoming"
• "Very nice atmosphere and lovely people."
• "Inside had a revamp and is a lovely eclectic decor."
• "Nice pleasant surroundings."

Cons:

• "Some of the seats were a bit wobbly and our table was in a dark area of the restaurant."
• "dirty, broken toilets - unusable"
• "It was cold inside through the duration of the meal, which we all found uncomfortable"
• "The pub itself was in need of redecoration & table and chairs were shabby without being chic!"
• "The floor space in front of the carvery sticky to walk on...the WC main entrance door filthy and sticky as were the doors leading into the Gents toilet..bad smell in toilet area."
• "The pub was not very warm"
• "The table we were sat at was an L shape so some of our party were sat with their backs to each other"