Tigerbay Shisha Lounge | Kingsbury | Indian Restaurant | Shisha Bar Reviews Summary

Customer Service

Pros:

• "The service here is 10/10, Darshan took care of us and always was attentive."
• "I almost never write restaurant reviews, but we met a waiter there who had to be recognized publicly. Shrey was his name and he was phenomenal."
• "The service was efficient and concise as there was always a staff member at hand."
• "I’m sooo impressed! The place is beautiful, and the service is A1."
• "Organized a work dinner here, and everyone was impressed. The restaurant accommodated our large group comfortably."
• "Had an AMAZING night at Tigerbay! The food was incredible (generous portions, too), the staff was friendly."
• "I had the pleasure of being served by Silvia at TigerBay, and I must say, her professionalism, attitude, and customer service are truly exceptional."
• "A wonderful experience on NYE. The food came QUICK and it was delicious."

Cons:

• "It isn’t even worth 1 star. Never been so disappointed in my life."
• "Wish I could give this place 0 stars. The staff were rude and the food wasn’t worth the wait."
• "Not pleased at all. As soon as I walked got a lot of attitude from the guy the took us to our seats."
• "The worst service and no flavors at all. The guy named Saif who was taking orders is too rude."
• "Terrible service, our cocktails came warm?? Asked for ice on multiple occasions however no one seemed to care."
• "Awful service, food was okay - rice came out stone cold, ordered lamb chops but had pieces of chicken in the dish."
• "Dont like this business about taking money and CASH ONLY upfront before your service arrives, such an asian thing to do."
• "Been there with office colleagues on Monday night. We were sitting in VIP lounge which was completely empty and dull."

Shisha Quality

Pros:

• "The shisha at this place is top notch. Make sure that you get the Mumbai pan."
• "Had an AMAZING night at Tigerbay! The hookah was awesome! I had such a fun evening here with 2 of my friends."
• "First time visiting Tiger bay Hanger Lane. Great atmosphere, cocktails were amazing and the service was 10/10. The shisha was really nice as well."
• "I love tiger bay! The shisha is great and so is the service."
• "The shisha and the food is great however wanted to give a special shoutout to Ab who really took care of us."
• "Definitely recommended for shisha! Awesome place to be in!"
• "The best Shisha lounge in the UK hands down. Savacco Shisha is on point and the service is first class."
• "The shisha at Tigerbay was some of the best I have ever had - smooth and flavorful with a long-lasting burn."

Cons:

• "Shisha venue is not as great and not really recommended."
• "Finally decided to try this place out after hearing a lot about it. The shisha was very good, as was the service. But there’s something very off about the atmosphere here."
• "Rubbish experience here. Twice we’ve come here and the shisha has been so bad, it starts tasting like coal after 15 minutes."
• "Shisha was harsh, the food was terrible and the masala chips were soaked and the worse I have ever had!"
• "The place is nice, shisha is good but they kicked us out around 10:30pm."
• "Nice venue, well decorated, polite staff, only thing is the food was a bit mediocre and literally just Asian stuff."
• "Shisha was harsh for us at first but they sorted it out really quickly. The flavours were great and Drinks were very nice !!"
• "Shisha was harsh, the food was terrible and the masala chips were soaked and the worse I have ever had!"