The Why Not Reviews Summary

Service

Pros:

• "Every member of staff we saw spoke to us and was polite and the server was really genuine."
• "The staff were amazing, they kept everyone informed of what was happening and the situation in the kitchen - 38 guests were fed and watered without hardly any delays."
• "Service was very prompt, friendly and professional."
• "Service great, staff very welcoming and a fair range of drinks available."

Cons:

• "Service was terrible. We all agreed the food was horrible."
• "Ran out of fish on a Friday 6pm. Drinks took 15 mins plus to be delivered to table."
• "Staff friendly and helpful. Priced reasonably with ample parking. Be aware not much seating indoors although plenty in the plastic tent outside."
• "Despite having booked a table well in advance and preordered our food, it took from 8.30pm till by 11.30 dessert was just being served!"

Food Quality

Pros:

• "The food came and was superb. Nicely presented, fresh and REALLY tasty."
• "Absolutely beautiful food! Service was top notch too."
• "Fantastic food and service. Food was fresh and everything was delicious."
• "Lovely food, good service. We went for lunch they have amazing views at the back."

Cons:

• "All the Sunday roasts were lukewarm. Portion sizes seem to be getting smaller every visit. The beef was like shoe leather."
• "I ordered the Braised lamb Shepherds Pie which was full of fat. The mashed potato & cheese topping oozed with oil."
• "Barely cooked gammon."
• "Food amazing. Chef a bit grumpy but will still have a giggle. He's also the owner which probably explains his grumpiness."

Ambiance and Location

Pros:

• "First time here, lovely location, as picture shows."
• "Lovely refurbished so much bigger than it used to be, lovely location with open views over fields on the back garden seating area."
• "Lovely local pub with a good atmosphere and very reasonably priced food!"
• "Love country pub. Good service and pleasant staff. Not rush or hurried in any way."

Cons:

• "Lovely countryside pub, outstanding views, good menu choice and food was lovely. Staff very friendly and efficient."
• "Only sat outside yesterday which is lovely and peaceful. Could benefit from a bit of colour in the garden."
• "First visit since refurbishment and possibly the last...noisy place, poor and expensive choice of food."
• "This was the best place to eat locally but over the last 2 months the price has gone up and the food quality has gone down."

Management and Staff

Pros:

• "Pre Covid we visited this Inn regularly because the Manager, Esther, was warm, friendly & efficient."
• "We went to the Why Not for the first time on Sunday, 6 August and were extremely impressed."
• "Went back a week later and what a difference. Waited ages just for a drink."
• "Being visiting now since Richard took over, he does all the cooking himself and I will say is on top form in lovely surroundings here at the Why Not."

Cons:

• "We returned after Covid to find a change of Management; very poor service & barely edible food."
• "Staff were very helpful and polite, they sorted out the problem we had. The atmosphere was very happy and everyone was very tearful."
• "Now we did raise the issues with one of the waiting staff who apologised but said there was no point asking for their manager as she wasn't very good and nothing would get sorted."
• "Since changing management this pub, which used to be delightful, has sadly deteriorated."