EaTurkish Reviews Summary

Food Quality and Taste

Pros:

• "Food is so good."
• "Great customer service, and delicious food. Portion size was good for us."
• "Halal menu, and all the food was perfectly cooked, kebab was very juicy 😋."
• "The mezze was unbelievably delicious, an absolute perfect match for the flat bread."
• "The best Turkish food you will have in South East London and beyond."
• "This is the best kebab that I have ever tried in London."
• "Delicious, quality food made fresh in front of you."
• "Fantastic shish/doner kebab—the rare place that doesn’t make you choose between delicious and healthy."

Cons:

• "I'm becoming increasingly concerned about the consistency of portion sizes."
• "One of the worst lahmacun they named it which is not Lahmacun I’m Turkish but I would never ever eat from this place."
• "The food seems fresh but the guys who handle the cash still don't change their gloves after handling the money."
• "The meat was tough and over cooked at the same time. The seasoning didn't taste anything like a kabab should taste like."
• "Food was 5 out of 5. Portion size was -5 out of 5 (really, it’s pretty insulting)."
• "It used to be excellent during the pandemic, now average: small portions, with missing items."
• "The lamb shish was only 4 pieces of meat, no onion, no papers. For the price of £7.99 to offer such a poor meal is showing such disrespect to clients."
• "I bough one chicken and one lamb shish and i was so disappointed."

Customer Service

Pros:

• "Amazing service, and very understanding staff. I had a bit of an inconvenience and they accommodate without any fuss."
• "The owner is friendly and really makes you feel like home."
• "Staff were friendly towards me. Suggested different meals that is most popular."
• "Staff are very friendly and always open for a chat and to recommend things on the menu."
• "The staff were friendly and polite, the food was great tasting and fresh."
• "The head chef in this restaurant is one of kind. His demeanour and attitude make for a very positive experience."
• "Everyone I know who has been to this place have said this place is right up there with the top 15 takeaways in London."
• "They have a real great service. They cook their food with the upmost hygiene and flavour."

Cons:

• "This is the first time I’ve ever written a bad review, even if I eat somewhere bad, I will allow it as I understand it’s someone’s business and they could be having a bad day."
• "Insanely rude staff, completely unprovoked I had a staff member literally shouting out items off their menu."
• "Good food and reasonably priced but I found them to be very unfriendly....even rude, not quite sure how they are so highly ranked with staff like that?"
• "Whenever I go to this place I always have high hopes, being Turkish myself I take my kebab seriously. But I must say the customer service is horrendous."
• "Very disappointed, expected much more from this place. Disorganised service, no plates for eat in, food absolutely flat and low quality."
• "Normally really enjoy kebabs from here. Don’t mind to pay the extra as it’s normally very nice and fresh. Placed an order over the phone for collection today. Husband collected order £55 and was wrong."
• "Good kebab not ur average kebab shop kebab!! Per person you need to spend £10 or more which is a bit on the higher side considering the location and ambiance."
• "They don't accept cards and the closest ATM is more than 10 minute walk round trip which is ridiculous, not accepting cards in 2022."