Midpoint Restaurant Reviews Summary

Food Quality

Pros:

• "Went for a lunchtime meal and it was amazing food."
• "The food was delicious and the portions were big."
• "Delicious Turkish food! The Lahmacun was tasty and bigger than expected."
• "The lamb is the best. Chicken tends to be a bit dry and the rice was slightly overcooked but that's minor."
• "The most amazing place with some of the best food I have ever tasted."
• "The food was delicious, meat had great flavor."
• "Food was fantastic 5/5 but unfortunately due to the service we received I have to review my experience as 2 stars."
• "The food was very tasty, the staff very polite and attentive and the atmosphere was very good."

Cons:

• "The breads and Pides/Lahmacun base could have been better - little stale and not fresh."
• "The food was good but calamari weren't. It was the less tasty calamari I had in a very long time."
• "Good quality food for reasonable price. I've been here twice about a year apart and both times I've quite enjoyed the food."
• "Service really friendly and welcoming and the food was excellent at a good price."
• "The food was nice however they claim to be a halal restaurant however sell alcohol and some of the stuff was not halal on the menu it was quite pricey as well in there but great for parties and has an incredible view on the outside!!!"
• "Had mixed shish and ali nazik. Both were amazing. The lamb is the best. Chicken tends to be a bit dry and the rice was slightly overcooked but that's minor."
• "The food was fresh, delicious and amazing. The staff was friendly and quick. The portions are great too."
• "Nice food, locally theres sega, meze Mangal and levante which are all good, but I'd say this place is the best, really good food, service, nice interior and it's next to the Thames."

Service Quality

Pros:

• "Great service. As was lunch time, I think we were the only ones in the whole restaurant which meant no waiting and not delays in our food."
• "The servers were kind and provided good service."
• "We were served by Pedro who was very friendly, kind and very fast in whatever we needed."
• "The staff are delightful and friendly and the place is vibrant and fun."
• "The staff were wonderful - particularly Meera who looked after us with great care and attention and who made our celebration dinner extra special."
• "The service, the ambiance everything is perfect. Especially Barış takes care of every customer himself."
• "The service was impeccable and our server Livia was so friendly and on point - thank you so much."
• "Staff were friendly and quickly seen to."

Cons:

• "I have found that the service quality is an area which requires further improvement as I have often found difficult to get the attention of the waitresses."
• "Do not go here. Firstly I have been to midpoint about 8 times in total and I have even recommended it for a work even where we were a big party that attended. Never again!"
• "The service staff was attentive, friendly and professional without being over bearing."
• "Unfortunately this place is drastically let down by the incredibly rude and unfriendly waitresses, not only were they rude and unfriendly but they stare at you and look at you up and down when you enter and exit the restaurant, it's incredibly bizarre!"
• "The service was slow, rude and came with a bad attitude. Getting attention from staff members was beyond a joke."
• "Rude staff that are chatting in the corner, clearly not bothered to take your order."
• "It's quiet in the evenings especially in these pandemic crisis times on a Monday. So there is space to social distance."
• "Loved eating here, the staff were lovely but felt a little rushed as we were sitting on a reserved table."

Atmosphere and Location

Pros:

• "The restaurant had a nice cosy atmosphere."
• "Roomy interior with a nice atmosphere, and was able to walk in on a Sunday night."
• "It's such a great restaurant! The atmosphere is very nice and vibrant! I love the decor with the nice positive quotes."
• "The outdoors sitting offers a beautiful river view on a nice sunny day!"
• "This is undoubtedly one of the best restaurants in London I reckon. Surprisingly chilled environment. Nearby the river!"
• "The restaurant's atmosphere is very pleasant, there is music playing at a very decent volume that allows for conversation to take part without having to raise your voice."
• "Lovely lunch whilst visiting the area. Quiet and nice area to sit outside with views over the Thames."
• "I love Turkish food and wasn’t sure how good this place would be with it being by the river. But honestly the food was excellent, the portions were huge."

Cons:

• "The service was initially good but then exceeded our expectations. Just one example, we asked for water as our server went passed with the card machine."
• "The food was excellent and well presented. It honestly is as good as the great Turkish restaurants in north London."
• "The food was excellent and the service was top rate! When I made this reservation I noted that one of the party had a birthday."
• "Had lunch and dinner there several times. Restaurant's atmosphere is nice, and meals, specially kebabs are really tasty."
• "Had a great meal here. The lamb chops were so tasty and tender. You can't beat the flavour imparted by cooking over coals."
• "Wandered across this delight when we were waiting for our daughter at the o2. What an absolute pleasure."
• "The location is great and the interior really well done. Food is nice but the service was a bit poor."
• "Midpoint always exceeds my expectations and staff and management can not do enough for you."