Aziziye Restaurant Reviews Summary

Food Quality

Pros:

• "The food was all very delicious, waiters are friendly and efficient."
• "Food is always brilliant and gets served surprisingly quickly."
• "Food was delicious and big portions."
• "The food was unbelievably good and really great value for money."
• "Food was great, service is not bad."
• "Fresh breads with humus and other chatneys were the best. We tried mix grills and everything in that tasted so tender and juicy. specially lamb chops."
• "The food was spot on, very tasty, traditional Turkish style."

Cons:

• "And we left completely dissatisfied."
• "The grilled meat was good but not the chicken & lamb donna also was served old hard rice on our platter."
• "The Kunafe was like warm & soggy."
• "Food is not as good as it use to be and overpriced for what it is."
• "The food was ok. The bread was really hard not like Turkish bread we have had at other places."
• "The food was so-so not nice either."
• "Worst Turkish restaurant ever, food portions were small, pricey, and tasted awful."

Service

Pros:

• "They treat you like you’re part of the royal family."
• "Service was great and specifically Seljuk’s service was even better."
• "The staff were really attentive, kind and helpful."
• "The service was superb. It was fast."
• "Exceptional customer service."
• "Service was great, as it was our first time going so all the staff looked after us."
• "Amazing food, friendly service, good prices."

Cons:

• "The staff was extremely rude which affected our time there."
• "Very rude and aggressive restaurant manager, very disappointed with the service."
• "Waiters attitude is disgusting."
• "We were a large group, had the largest table in the restaurant, but the waiters didn't seem too concerned to welcome us, serve us or accommodate us."
• "Waiter was a bit rude when I changed my mind and asked to change seats from the table to the private cubicle."
• "When we wanted to order, or ask for anything or pay the bill, there was no one to ask."
• "The other staff were extremely moody and dismissive with no manners and 0 customer service skills."

Ambience

Pros:

• "Decor: exquisite. The room with floor seating are the most beautiful I've come across in Uk."
• "The decor was beautiful being under a mosque and it was nice and quiet."
• "Aziziye is such an experience. You feel like you're in Turkey!"
• "One of the few places in London that offer a traditional Turkish private dining experience."
• "The atmosphere and private room was just amazing it almost took us back to Madina where we had similar experience."
• "The private seating area is perfect and comfortable for family and friend gatherings."
• "The restaurant was traditionally decorated with private family rooms and floor seating so you can sit and enjoy your food authentically!"

Cons:

• "I don’t know who’s in charge now but let me tell you one thing, every aspect of this place has gone entirely downhill."
• "Every aspect of this place has gone entirely downhill from service, prices, quality of food and ambience."
• "Now it is almost impossible to find the old atmosphere, flavor and service."
• "The atmosphere was ok, my friends came with their baby’s and the place was cold."
• "Leaving a big window open after dark is the most ignorant mistake in a restaurant."
• "We were sat in a room which did not look part of the restaurant but rather a store room."
• "We were so horrified by the experience we didn't hang around for the imaginary 'food' that was going to be served."

Cleanliness

Pros:

• "Cleaniness:7/10 relatively clean."
• "Toilet was very clean."
• "We are obviously happy to have such a clean restaurant in London."
• "Washrooms are beautifully made and are spotless."
• "The place is very clean."
• "Staff are extremely welcoming and the place is very clean."
• "Although the place is very clean and well layed out."

Cons:

• "Dirty toilets."
• "Finally the toilets.... they need some attention. I hate it when I go to a restaurant and the rest rooms aren't immaculate."
• "Overall it is a dirty experience."
• "We were killing flies every minute, to the point where we had a collection of dead flies on the table that we had to push to the side."
• "Twice HAIR in the food, soup was not hot, the ayran was not really cold as it should be."
• "The food pales in comparison... They would often give us old and reheated food."
• "The sitting arrangement was very bad."

Value

Pros:

• "Prices are also very good."
• "Great customer service from staff."
• "Prices were decent and we had left overs to take home."
• "Prices are also very reasonable would recommend anyone going."
• "Very affordable and delicious."
• "Pricing is also very reasonable and everyone left full up with leftovers :) will be back!"
• "The price was always very high."

Cons:

• "One Star only for food. Services, behaviour of staff and extra 10% charges for sitting on their floor seating was pathetic."
• "Quite pricey + 10% extra (for the mini rooms) if they don't have a table available."
• "15 % service charge is v pricey."
• "To charge 1.50 for one very small cup of tea is beyond greedy and unheard of."
• "Soft Drinks: £2.25 each 1/10 kinda of expensive for a can of Pepsi and Fanta."
• "Food was tasty but slightly over priced given the portion sizes."
• "Only reason why it was not 5 stars is that it was quite expensive compared to other Turkish restaurants I’ve been to and they charge an extra 10% on top of your order to sit on the floor."