"Everything was rich in flavour. Staff were amazing with their on-hand service."
"Food was sooo good! and the decor inside is really nice and authentic."
"Really enjoyed dining here; warm, friendly atmosphere and good food, with a decent range of veggie options."
"Absolutely incredible food. Service was immaculate and super fast."
"Probably the best meal I’ve had in the past half year, it was so delicious that I don’t even regret the food coma."
Cons:
"Absolutely horrible food. I was with 2 more people and none of us enjoyed our meal."
"The food is more expensive than most Turkish restaurants despite this no free bread or Turkish tea!"
"Extremely slow service, Portions are super small."
"The food was the worst Turkish food I’ve ever tried in my life."
"Overpriced and scammers - they charge £6 for falafel in their restaurant but have the audacity to charge £20 on Ubereats."
"Food was good, however service was an absolute shambles."
"Ordered a takeaway, came late and of course cold! The quality of food was poor compared to local Turkish standards."
"We had a work Christmas dinner and food took almost two hours to arrive."
Service
Pros:
"Our waiter, Ali, was very attentive."
"The service was very professional and the ambiance also."
"The head host explained everything and was very attentive, super nice guy."
"Staff friendly and attentive so would not hesitate to recommend if you are in the area."
"Service is great, staff really lovely which has brought the review up."
"The owner and the staff are incredibly attentive and treat every customer like their guest."
"Waiters were very attentive and helpful. The food was delicious and we didn't have to wait long at all for it."
"The staff service is fantastic and the food is incredible."
Cons:
"The servers while polite, never asked us if we were happy with our meal."
"For starters, we felt that we were rushed out and the service wasn't the greatest either. The staff were not friendly at all."
"Majority of the staff were respectful and did try their best, food tasted good, venue was clean, but as a courtesy, it would have been appreciated if waiting times were mentioned before placing an order."
"Waiter took the meat away didn't replace or give a new one."
"Worst customer service ever!! Also was threatening :)"
"The owner of this restaurant is the most obnoxious, rude, and arrogant man I have ever met!"
"Always liked this place, always had nice food, but I did fill last week a bit rushed to order."
"We had a great dinner here after the Grapes was busy/full."
Ambiance and Location
Pros:
"The ambiance was great also, good music, not too loud."
"This place is a hidden gem."
"Located on a very busy road but the interiors are an oasis of calm and understated elegance."
"Lovely place, intimate but spacious, full of dark wood and brick and artwork."
"The atmosphere of the restaurant is nice. Well decorated and clean."
"The atmosphere inside is brilliant and the staff is great."
"The whole place just feels very cosy and the staff were very friendly."
"Nice rustic interior and friendly staff. We will be back!"
Cons:
"Additionally, we were unfortunate enough to visit during a happy hour (4:30 PM) and some customers were drunk and loud."
"The atmosphere is just amazing, the food super delicious and the stuff amazingly friendly. Try anything with chicken.. it's amazing."
"Environment: 🌟🌟🌟🌟⭐ Nice looking restaurant with brick walls throughout and raw décor. I personally prefer restaurants where I can clearly see what I'm eating, and Kirvem is a bit too dark to me."
"They bombarded us with the fact that we can't have our birthday cake in here without paying for 1.50 per head baring in mind there was 13 of us."