Address: 15-17 Hill Rise, Richmond, TW10 6UQ, United Kingdom
Phone: +442037430853
Rating: 4.2
based on 145 reviews.
Ambiance and Decor
Pros:
"The atmosphere was cozy and chill and it’s family & kids friendly restaurant."
"The decor inside is great and a bit different which is exactly what we like."
"The restaurant is cute and cosy, perfect for a relaxed eat or birthday lunch."
"The stunning interior decor added a touch of elegance to the dining ambiance."
Cons:
"We should have turned around when we arrived to a nearly empty restaurant."
"Nice decor, but the food didn't impress."
Service Quality
Pros:
"Staff is very attentive and do they very best to accommodate you."
"We were helped by Isaiah which was very helpful and were able to accommodate all our requests."
"What truly stood out was the fantastic staff - they were incredibly friendly, attentive, and accommodating."
"Our server seemed pretty new but was very polite and definitely hard working."
Cons:
"Service was a bit off, with forgotten plate clearings and double-checking orders."
"Also we received a traditional roast with gravy when it was meant to be served with Chimichurri. And service was a little slow for each dish that was brought out."
"Our visit was extremely disappointing. The roast dinner was cold, bland and certainly not worth the visit."
"The service and food was outstanding. They adapted and created a tasting menu for us."
Food Quality
Pros:
"We had an amazing brunch (the crispy potatoes were some of the best I have ever had)."
"Love their passion for creating delicious yet sustainable, locally sourced and seasonal dishes."
"The food was not just delicious but also beautifully presented, making it a feast for both the taste buds and the eyes."
"The food looks amazing however the execution is not 5 stars."
Cons:
"Burger for example is very dry and the bun was hard to bite."
"Overpriced, bland main course, and the fish was overcooked and swimming in butter."
"Horrible Sunday roast ! Roast potato had crust on it, it tasted just like a boiled potato."
"Our Sunday roasts were terrible! The veg was over cooked with crispless potatoes that were still over cooked."
Value for Money
Pros:
"We tired the limited edition coronation menu, 5 dishes for £38 which was extremely reasonable for the quality and quantity of food we got."
"The service and food was outstanding. They adapted and created a tasting menu for us."
"Highly recommend! We booked lunch for my mum's 60th birthday recently, the staff were so attentive."
Cons:
"Also prices on the high side hence expectation is for food to be excellent."
"The roast dinner was cold, bland and certainly not worth the visit."
"Horrible Sunday roast ! Roast potato had crust on it, it tasted just like a boiled potato. And portion was definitely smaller than you expected for 25£."
"It is clear this place has gone severely downhill. The service we received today with a Sunday roast was abysmal."