National Maritime Museum Reviews Summary

Exhibits and Collections

Pros:

• "Lots of cool things in the gift shop, and interesting rotating exhibits."
• "Lots of maritime items including a great selection of ancient figure heads of all sizes, shapes and colors."
• "Wonderful museum, lots of interesting displays and activities. Very engaging for children."
• "They have different sections for the different seas and oceans plus specific thematic expositions."
• "The objects on display include maritime tools and accessories, weapons, trade goods, paintings, and an assortment of model ships."
• "The Maritime Museum at Greenwich has an absolutely fascinating collection of things that narrate Britain's maritime legacy and eventful history."
• "Historical museum filled with many treasures of British naval history."

Cons:

• "Small selection from the museum's massive collection."
• "Bit of a sinking feeling. I loved this museum as a boy but unfortunately it's been reduced to a few displays aimed at people with the attention span of a starfish."
• "The paid for ones seem a little pricey for their size and consequent lack of detail."
• "I felt it lacked content a little - they seemed to have lots of model ships but few actual pieces of real ships."
• "It lacks the flow or the sense of direction."
• "However, for adult visitors, especially with some background in history, the museum does not exactly live up to expectations."
• "I didn't enjoy it because it wasn't really that big and all the ships that were there were old ships that weren't that interesting in my opinion."

Staff and Service

Pros:

• "Managed by smart (an also charming) staff."
• "The staff are very helpful and charming."
• "All staff appeared friendly and helpful."
• "Very knowledgeable and friendly staff only too happy to help or answer any questions."
• "The staff are lovely and very polite and family friendly."
• "The people working there were really nice and helpful."
• "Not only is all the staff welcoming, helpful and kind."

Cons:

• "Went as part of a school trip with 5-6 year olds, it was lovely but some of the staff aren’t particularly friendly to kids."
• "I was met, wheeling my folding bike to the cloakroom, by security. Very keen not to admit me."
• "We were fortunate once again to encounter a member of staff knowledgeable in all areas that was happy to assist us."
• "I asked a staff member where I could refill my water bottle and they said I could buy water at the cafe."
• "We had help from staff member Vasant, who assisted us throughout our visit - lovely man!"
• "A guide called Graham was extremely knowledgeable about the whole subject. Made it very special."
• "The staff are all so knowledgeable, love their jobs, will stop and talk to you."

Facilities and Accessibility

Pros:

• "Great location and the layout is elegant and beautifully signposted."
• "Close transport links and there's a café on-site."
• "Lovely park to view also, easy access for disabled people."
• "Very close to public transportation and right in heart of a lush green park and surrounded by amazing neighbourhood."
• "Good disabled access n facilities."
• "The DLR station is near by and there is a lift to use if you coming with a pushchair."
• "Parking is £10 for the entire day! Which is great if you wish to venture out to other areas."

Cons:

• "Need water refill stations."
• "Parking is but if an issues but there is parking 5 and 10 minutes walk £3.20 an hour and cafe food is bit over priced."
• "However, as a visually impaired individual that can't see in low light, I find it extremely frustrating when exhibit lighting is so dim that I can't navigate independently."
• "It was busy and there was not a one way system in place so you could walk anywhere."
• "My only criticism would be the signage outside to find the entrance."
• "Helped when I called about accessibility, but didn't tell us they'd be closing early."
• "I was highly disappointed to find that you can no longer view the Greenwich meantime line without paying."