Willen Dragon Brewers Fayre Reviews Summary

Food Quality

Pros:

• "The breakfast was very good. My husband and I were really impressed. There were a variety of food to choose from."
• "The Festive Meal on Friday Evening 10/11/23 (non Gluten containing ingredients menu) was excellent."
• "The food was delicious. The only criticism I had was there was no scotch, malt whiskey."
• "Meal for 6 adults and 1 child, meals all arrived at the same time which for a large ish group doesn't always happen."
• "Nice pub. Staff were good considering it's only just opened. Food all came out together even with 10 of us."
• "Food is absolutely beautiful, they were out of wings which was disappointing but the choice of food and the taste is immaculate."
• "The mixed grill was quite nice all the meats were very succulant which was great."
• "Had a lovely Sunday roast yesterday, great portions of meat and lovely spread love the cauliflower cheese great selection of veg."

Cons:

• "Food had a poor taste, plate looked dirty, plate had gravy like residue but my dish did not contain anything with gravy on it."
• "Waited nearly 50 minutes for evening meal which was nothing to right home about when it arrived."
• "Terrible restaurant. The chicken wings were served without blue cheese sauce which I ordered. Aweful presentation."
• "Ordered steak for dinner, presented very plainly, and had no sauce."
• "The place is clean and new and what staff there was are friendly but this is a very poor dining experience."
• "Carvery had run out of beef and Turkey, only gammon left which was fine. The vegetables had been out and kept warm for a long time."
• "Ordered some garlic bread, two slices! Where’s the rest of the loaf?"
• "The worst vegan burger I've ever had in my life. Bun hard; cheese congealed. Burger not sure if it was cooked or even vegan."

Service

Pros:

• "however my reason for a good review is my waiter (Lewis ) he went above and beyond to apologise and brought me a beer to say sorry so service is 5* because of him."
• "We were served by Lewis, who I have to say was extremely attentive. He honestly couldn't do enough for us."
• "The staff are nice and friendly and very apologetic."
• "Fantastic, very friendly service 👏. Sounds strange, but I also look at cleanliness, and I couldn't fault it."
• "We can honestly say, this is the best brewers Fayre we’ve been to. Hands down. From the staff, down to the food."
• "Stayed at the premier inn twice now and dined at the restaurant both times for dinner and breakfast. Brian was floor manager first, great Scottish guy and really made you feel welcomed."
• "Ordered as part of a party of 12 on a bank holiday Monday. We were seated very quickly and ordered at the bar."
• "Super vegan breakfast with vegan sausage option, even an advacado by special request. Soy milk for coffee, and fresh fruit salad."

Cons:

• "Took at least 15 minutes to get seated and order food. Waited nearly 50 minutes for evening meal."
• "I've been staying in the prem next door a while. The service in here is appalling."
• "Waited 20 mins to be served with only 1 person before me."
• "Most tables had empty plates and glasses on. The bar was empty of staff and 2 people waiting for bar service."
• "The children kicked my wife and I out for the night. We wanted to go out, and we didn't want to travel far."
• "Shame... This could of been a great pub in a great location. Unfortunately they are massively under staffed resulting in bad service and dirty tables."
• "Ordered steak for dinner, presented very plainly, and had no sauce."
• "The restaurant was understaffed with only one person serving at the bar and no mobile ordering app."

Ambience and Setting

Pros:

• "The Festive Meal on Friday Evening 10/11/23 (non Gluten containing ingredients menu) was excellent."
• "Nice light modern restaurant, with a lively playground for kids out front which kept the littleuns very happy."
• "Nice pub. Staff were good considering it's only just opened."
• "The ambience is good as this pub is located beside Willen Lake, MK."
• "Good size portions and good selection on menu, plus ok selection for 2 mains for £10 menu."
• "Lovely place to have your dinner..the lake side in the restaurant it is very comfortable with a nice view to the lake, very clean and staff very friendly."
• "A newly established restaurant and pub with good food and beverage supplies that is really fantastic and value for money."
• "Nice tasting food, but we ordered a side potion of chips and had to end up getting a refund after about 40 minutes, only to find out that there wasn’t even any chips in the fryer."

Cons:

• "The place is clean and new and what staff there was are friendly but this is a very poor dining experience."
• "The place wasn't exactly busy. Queued for a drink prior to going to the land of lights, stood at the bar for 20 mins waiting to be served."
• "The children kicked my wife and I out for the night. We wanted to go out, and we didn't want to travel far."
• "Shame... This could of been a great pub in a great location. Unfortunately they are massively under staffed resulting in bad service and dirty tables."
• "Ordered steak for dinner, presented very plainly, and had no sauce."
• "The restaurant was understaffed with only one person serving at the bar and no mobile ordering app."