Furzton Lake Reviews Summary

Food Quality

Pros:

• "Superb food, from salads to meats-cooked to perfection and tasty."
• "Food quick hot and tasty."
• "Food was great as always, arrived within 5 min of ordering, generous portions, well done chef!"
• "The scampi in the fish supper was nice."
• "The 3-course meals were tasty and well priced."
• "Food was better than expected on the deal(2 mains for £11) and service was superfast."
• "The food was delicious, perfectly cooked."

Cons:

• "The pork was raw as could be, very embarrassing."
• "The peas on the plate were overcooked and dry."
• "Food - was ok but slow."
• "Food was just ok. Atmosphere, there wasn’t any."
• "Cold, soggy waffles topped off the experience."
• "The chips came out cold and burger was like rubber."
• "Simple thing as chicken wings came uncooked…"

Service

Pros:

• "Staff attentive and made sure I was happy with everything."
• "Family friendly and good service."
• "Staff were helpful with getting us seated and service was great."
• "People behind the bar were very friendly, excellent service from them."
• "Service was fantastic as well as the food all round definitely recommend."
• "Service from all the staff was friendly and quick and even though there was a slight error with one order, they rectified it straight away."
• "Staff were very attentive and super polite."

Cons:

• "The service is slow usually one person on the till no matter how busy they are."
• "Quite terrible service from someone named Bill who claims to be a manager."
• "Worst unprofessional Staff I have ever come across."
• "Service is slow, lots of staff but only 2 tills on."
• "Staff - need some cheering up, very grumpy and very slow service given that it wasn't busy."
• "The service is appalling. I had to move tables after 30 mins because they had it booked for someone else."
• "The service here is appalling."

Cleanliness

Pros:

• "It was a lot cleaner on this occasion."
• "The restaurant is clean and tidy."
• "Obviously tables etc were all in government guidelines and well separated even outside where its well ventilated."
• "What a wonderful place, food was amazing the service from every member of staff was outstanding so thank you."

Cons:

• "The restaurant itself was extremely filthy, filled with dead bugs, massive cobwebs and cat fur."
• "Most of the tables were dirty with plates and food on them."
• "So dirty. Food all over the stairs and floor. Toilets absolutely disgusting."
• "The place feels like it hasn’t been cleaned for months, with tables all sticky and dirty."
• "The toilet was disgusting, 4 toilets just 2 functional and you don't want to know what I found in the other 2."
• "Food all over the stairs and floor."
• "The toilets are absolutely disgusting..you smell them on the approach and it's very very off putting."

Value

Pros:

• "Cheap and cheerful food."
• "Food is of good quality and value with the 2 for £10 offer."
• "Good value for money."
• "All in all dinner was £56 which is an absolute steal for 5."
• "Great food, great prices, more than you can eat."
• "Excellent value for money."
• "Very good value. Fast service."

Cons:

• "Lovely place to get food and a £100 parking ticket after. Absolutely furious when I received this in the post."
• "Great pub but very disappointed that I got a parking fine as you have to enter your reg on arrival."
• "Never going here again. Absolute scam of a parking fine. £100 after popping in for a quick pint."
• "Very unhappy about being forced to waste £2 on parking."
• "Drink prices astronomical! We only had 1 pint of peroni,1/2 lager shandy & orange juice & lemonade & it was £16!"
• "Rude staff and being forced to waste money to park unnecessarily…."
• "Dinner cost us 28 pounds in total and if you're reading hungry horse, 28 pounds wasted, totally wasted."

Atmosphere

Pros:

• "Love this place inside and out, great food and amazing walks outside, lots of geese and swans and ducks."
• "Beautiful scenery."
• "Usual premier Inn delight and hospitality. Although this Inn is 25 years old it still has its picturesque charm with the lake and wildlife."
• "Beautiful surroundings, right next to a lake."
• "Absolutely love the lake and its surroundings."
• "Beautiful picturesque surroundings of the lake."
• "Wonderful location, wonderful walk and really nice pub."

Cons:

• "Food was just ok. Atmosphere, there wasn’t any."
• "The fountains are currently not working."
• "It was a bit 'gross' outside with rubbish in the canal and just grime everywhere."
• "There never seems to be enough staff on though all the times I e been mind, and there is no atmosphere just people talking xxxx."
• "Unfortunately the next day made my family unwell but not seriously."
• "What an absolute shambles."
• "Food though - we ordered a variety of dishes that all had the same bland flavour."