Clock Tower Reviews Summary

Atmosphere and Service

Pros:

• "I felt really relaxed in the pub."
• "Staff very friendly, 5 of us had carvery, all veg and gammon lovely."
• "Not a lover of chain pubs but this place has changed my mind."
• "Really friendly staff and fast service, special thank you to Robbie.. keep up the good work."
• "Staff are always friendly and happy to help."
• "Our party of 13 had a fantastic time. Great food the staff are to be commended."
• "Lovely welcoming place. So stylish inside after the upgrade."
• "Absolutely Brilliant Evening here. The food was amazing, The staff were Brilliant."

Cons:

• "Waited ages on Sunday."
• "Staff have no back bone either with some of the customers."
• "Management has changed. Old experienced crew.... gone. Atmosphere & service went with them."
• "Absolutely terrible, my dinner looked like a plate of scaps and even found 3 soggy chips under my vegetables, staff have no customer service skills."
• "Food wasn't nice, vegetables was hard and the ladie that was a chef was not very nice and had a bad attitude."
• "Don't have the triple burger if you do you will need a magnifying glass to find the pulled pork, my food was served on a stone cold plate sent it back."
• "Staff rude and called child naughty and threw a colouring book at her."
• "Disappointed for the second time in a row…it’s the second time I’ve left a meal … ordered the. Cheese pie which has changed recently not the same quality as previous..when it arrived it was to hot to eat the chips n veg were cold."

Food Quality

Pros:

• "We had two drinks and food and top quality."
• "The food on both occasions has been absolutely delicious. Full of flavour...cooked beautifully & hot."
• "Had a super meal for tea on Tuesday afternoon..Lisa was so warm and friendly and very accommodating..we both ordered the steak and ale pie and it was one of the best pub pies we've had."
• "The food was the best meal I have had in any restaurant, the service was great, the atmosphere was great, grandkids loved it."
• "Fantastic last minute meal! Food really great, service excellent and very reasonable price."
• "Food is ok, staff are polite and helpful, the car park is a good size."
• "Great pub, diamond larger is a beauty, I would go as far to say probably the best lager in the world !"
• "Food's pretty good and decent portion size."

Cons:

• "Turkey was crumbly and dry."
• "Went for the Sunday carvery and was extremely disappointed with the food. The meats were very dry and the vegetables had obviously been out for sometime as they were cold."
• "Food was disgusting, I had vegetable lasagne and it was like rubber. I couldn't eat it so left it."
• "Shame about the food, if you get the boring and dry, sat for hours under lights food it’s not bad. Order off the menu and wait for your burnt food to arrive."
• "Food was very poor, Turkey and Gammon dry, vegetables cold and hard. Asked if everything was ok, said no was offered drinks!!! Will not be going back... very poor!"
• "Absolutely dire. Left after 20 minutes. Staff rude and called child naughty and threw a colouring book at her. Waiting 25 minutes for 2 wraps in a deserted pub."
• "Lazy, won't do curry with chips. Infact they said the chef would just refuse to do it which let's be honest is shocking."
• "Carvery was very poor, Turkey and Gammon dry, vegetables cold and hard."