The Crow And Gate Reviews Summary

Service

Pros:

• "The service was good..but the roast belly of pork..was more like a pulled pork..stringy though."
• "Friendly ambiance, food v good, helpful, friendly staff, the crowning glory was the way that dogs are accepted."
• "The staff are welcoming and pleasant as well as helpful and the food is lovely."
• "We'd particularly like to thank our amazing waitress Elizabeth"
• "Nate was friendly and welcoming, sympathetic and super helpful."
• "Brilliant, fast service and brilliant food."
• "Amazing impromptu lunch with friendly and warm hospitality"

Cons:

• "The whole place seemed badly run that night, chef didn't have a handle on his ingredient levels, waiting staff weren't up to speed on what/wasn't available."
• "Service and food very poor, overcooked/burnt, tasteless"
• "Staff better training as could be far better not worth tipping"
• "1 meal over cooked, 3 bland"
• "just lacked a front of house team leader"
• "waitress who seemed on another planet"
• "Service was fine however, dressed up Wetherspoons food at premium gastro pub prices."

Food Quality

Pros:

• "Food was delicious."
• "The food was good when it eventually arrived"
• "The food was beautifully presented and really tasty"
• "Had fish/chips really tasty."
• "The food was amazing especially the cheesecake with clotted cream."
• "The Choice of food was excellent, I am not a vegetarian, but the no meat options were very tantalising & tempted me, & was delicious."
• "Food was cracking, the Mrs had arancini starter and the scallop and king prawn linguini"

Cons:

• "Food = Overpriced / very small portions / Cold"
• "The Cookmere inn where I had fish and chips which was just awful. Oven half cooked chips."
• "The desserts were a big let down - no biscuit base on the tiny sliver of cheesecake and the sticky toffee pudding was dry."
• "roast potatoes were rock hard broccoli was undercooked"
• "Very disappointing meal, lukewarm mixture of chips and fries!"
• "The food was of a poor quality I ordered a chicken and avocado Sandwhich and there was hardly any avocado"
• "The food at this pub however was awful... Pulled beef in burger tasted disgusting."

Ambiance

Pros:

• "The atmosphere is light and friendly with nice decoration."
• "Beautiful, cosy pub. They’ve really paid attention to detail. Warm atmosphere, friendly staff, excellent service."
• "A beautiful, warm and welcoming pub with friendly staff and management."
• "The atmosphere was relaxed, friendly and cosy."
• "Lovely atmosphere, imaginative and well thought out menu"
• "Lovely country pub, especially in the winter when all the fires are lit but great all year round."
• "Such a beautiful spot!"

Cons:

• "Sad and empty."
• "How disappointing, hopefully they were just having a bad day, food was awful needed a steak knife just to cut through the belly pork."
• "Unlikely to return or recommend"
• "Would not go there again"
• "We definitely won’t be back."
• "Not happy and will definitely not be returning!"
• "WONT be going again any time soon!!!"

Cleanliness

Pros:

• "We felt very safe eating there with all of their covid measures."
• "Very clean inside and great decor"
• "You can always judge a pub by it's toilets and it was really nice to walk in to these without having an eye watering smell, the toilets were clean and fresh so thumbs up team."
• "The garden in the summer is one of my favourites, plenty of seating options and wide, grassy areas. The food is lovely."
• "Clean and family friendly pub open for food all day."
• "Very welcoming and friendly staff and Covid precautions."
• "The pub is wheelchair accessible and there is disabled parking."

Cons:

• "The sofa I sat on was dirty with large stains and although this is perhaps inevitable in a pub environment, could do with an upgrade."
• "Parking was a definite issue, when busy it’s clear there are not enough spaces."
• "Garden is average at best, situated by main road."
• "It was to cold there"
• "Also it’s really annoying when you repeatedly have to ask for condiments."
• "The only thing that spoiled it was that two other customers decided to sit in the bar area near where we were, they were quite loud and kept moving around."
• "You will get traffic noise from the A26 nearby."

Staff

Pros:

• "The staff were friendly and polite."
• "The staff were very attentive and appeared to be managing well considering it has been a while for them all."
• "Staff are all very friendly and efficient."
• "The two young ladies that served me (Scarlet was excellent) were quick, polite and efficient."
• "The staff were so lovely. A very nice young lady took our orders."
• "Fantastic service from the young man behind the counter."
• "The young staff were very helpful"

Cons:

• "Service was slow but felt awkward when 3 people chatting behind the bar"
• "Staffing was inadequate"
• "the girl who served us didn't seem to be very interested in her job"
• "None of the old staff were there, all new faces, but they were seriously understaffed, with one till not working."
• "Waitress forgetful and miserable"
• "Service was a bit slow; needed extra servers."
• "Chef is obviously not following vintage Inn procedures and cutting corners."