The Nevill Crest & Gun Reviews Summary

Category: Pub

Address: Eridge Rd, Eridge Green, Tunbridge Wells TN3 9JR, United Kingdom

Phone: +441892864209

Rating: 4.4
based on 216 reviews.

Staff and Service

Pros:

  • "Staff friendly efficient and not too intrusive."
  • "Good choices on the menu, and staff were flexible with our needs."
  • "Staff were very friendly and attentive."
  • "Service was excellent, staff consisted of young people who worked really hard, nothing too much trouble."
  • "The staff are extremely helpful, be it steering wheelchairs or fetching high chairs."
  • "The waiting staff were friendly and prompt."
  • "Staff courteous and efficient, managing a busy restaurant with a smile."

Cons:

  • "The staff were friendly but the service was very slow and we were waiting 45 mins between starters and mains."
  • "Waited 75 minutes for the food we ordered, and the staff really didnt care and couldnt provide any reason for the massive delay."
  • "No one came to take an order of any kind."
  • "The staff are very judgmental... I felt so unwelcome."
  • "Appalling slow service today, arrived 5pm & our meal finally arrived at 6.30."
  • "Bar staff were rude and impatient, even on a quiet Sunday service."
  • "Staff were all miserable, no hello’s or how are you’s."

Food Quality

Pros:

  • "All the food was delicious."
  • "The food and drink was excellent."
  • "The food was amazing, all 3 courses and a drink each cost us less than £60."
  • "For pub food it's exceptional."
  • "Food is priced a little bit more but is certainly worth it, I had cod and chips which was a good size and the batter was crispy and light."
  • "The atmosphere was really cosy and charming and overall had great vibes."
  • "The food is amazing."

Cons:

  • "The food this year was definitely not up to the usual standard, very disappointing."
  • "Roast potatoes had a cement outer rendering inedible."
  • "The soup was stone cold and had to be sent back. The salmon was dry and tasteless."
  • "Ordered Christmas lunch which was somewhat tasteless seemed more like it was reheated from the day before."
  • "The consensus on the food was that is was below average."
  • "The food lacked flavour only the vegetables had flavour and tasted freshly cooked."
  • "Would not recommend."

Value for Money

Pros:

  • "The menu prices are more expensive than what I would usually pay but the quality of the food and the portion sizes make it worth it."
  • "The food was so good. The portions were generous but every part was really tasty."
  • "Always a gorgeous experience. This is what every country pub should be like."
  • "Incredible food ! Exceptional service and the vegan options were unreal… too full for the desert, but without a doubt will be returning for they vegan cheesecake 🙌🏻✨"
  • "The quality of the beef was outstanding."
  • "Food is above average price wise but it is good."
  • "The food was generally excellent, (especially the triple chocolate brownie) and plentiful."

Cons:

  • "Not cheap main courses from £13 and steak £28."
  • "All in all £100 for what was in essence a pub lunch for 4, one alcoholic drink and 3 cokes."
  • "Creme brulee, again lovely, but for £6.95 I was very disappointed."
  • "The Neville has become complacent, charging above average prices for below average food."
  • "Fish was really nicely cooked, bit stingy on the chips-worth £13.95? Probably not."
  • "Food was good quality, but pricey for portion size."
  • "Pie did not look homemade and the steak was dry and a bit tough."

Ambiance and Location

Pros:

  • "Such a splendid environment with quirky old pub rooms, the fire places and childrens play areas in the garden and a terrace in glorious early spring sun."
  • "Amazing location let down by the food."
  • "Beautiful pub set in the country side, easy access and ample parking, food is great and the beer/cider selection is great with local organic ciders, beer garden is a great place to kill some time on a warm sunny day."
  • "Lovely ploughman’s & ham, egg & chips! Delicious foods, good beer & wine selection, lovely beer garden too."
  • "Lovely large country pub, with timber beams, open fire, and real old-world character."
  • "They have managed to create a cosy feeling in a spacious building."
  • "This lovely period pub is very welcoming and perfectly comfortable inside, with plenty of space."

Cons:

  • "Such a shame as the building itself is beautiful, as is the setting, but we would definitely not go back."
  • "A mistake to eat in the Garden Room I think, pub area looked cosy but for November the Garden Room is not adequately heated."
  • "However there were children running about shouting and screaming and nobody appeared to approach the parents and ask them to control their behaviour."
  • "The fish cake with a spring onion and tomato salad was very poor. Dry fish cake, 1 piece of spring onion and 3 slices of soft Garden tomato buried under a mound of rocket."
  • "Another over-priced, bog standard pub pretending to be a gastro-pub to justify prices but with no care for quality of service."
  • "Road is a little intrusive so if you are eating outside head towards the gardens behind the house."
  • "Food arrived 'warm' and was returned to the kitchen."

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