The Old Gate Inn Reviews Summary

Food Quality

Pros:

• "The sausage and mash was delicious and the burger was fantastic."
• "Our food was really good thanks to Em the chef; my steak was cooked medium rare to perfection."
• "The food was fantastic particularly the signature burger."
• "The food.... oooh the food!!! Great portions, great price, went the extra mile..."
• "The food was absolutely to die for 😋 best roast dinner I've had in a very long time."
• "The food was insane absolutely delicious."
• "The food was cooked and presented perfectly."

Cons:

• "The whole things was like dust."
• "Potatoes were like rubber, definitely not crispy and ruffled."
• "I was very disappointed with the pizza I ordered the edges were burnt."
• "The Risotto was cold and the scallops were rubbery."
• "Mine was barely warm my partner had lamb duo very dry and gristle."
• "One of the meals was steak which was tough and not edible."
• "The beef was well overcooked and the parsnip inedible it was that hard."

Service

Pros:

• "Service is faster than expected given the number of people using the place."
• "Cannot sing the staff’s praises enough!!"
• "We found the staff very friendly and helpful."
• "Attentive staff with a smile, even when they changed shifts, it was the same great service!!!"
• "The staff were all amazing, friendly and genuinely welcoming which created a great ambience."
• "Staff very attentive."
• "Staff are friendly and efficient."

Cons:

• "Downside was the loud music."
• "Seem to be understaffed. No one came to clear table for ages."
• "No support from management."
• "Very unwelcoming wanted to dine in the restaurant told it's closed you can eat in the bar."
• "Once our dinner plates had been cleared away we waited over 30 mins for pudding order to be taken."
• "The waiter seemed very disingenuous and really uninterested in us."
• "Staff didnt seem that bothered that food items were missing from almost everyones meals."

Value

Pros:

• "With a pint and 2 gins it was around £45 so very reasonable."
• "Gastro pub food is excellent."
• "Great value for money."
• "Prices very reasonable."
• "The food is excellent and not over priced."
• "The whole menu was very reasonably priced, and adequate for everyone’s budget."
• "Food was delicious 5💥."

Cons:

• "Prices are high food ok."
• "Overall excellent quality but expensive- although I feel it is fair ! 🙂"
• "A bit tight on the portion sizes for the money also."
• "Food is overpriced for the quality you get. Grey vegetables and soggy salad."
• "Puds a bit pricey but that’s the only negative."
• "Not what you'd expect for £16.50!"
• "Unfortunately for the price you pay for a meal the quality is well below par."

Ambience

Pros:

• "The decor is nice and spotless."
• "The decor is beaut."
• "Lovely big modern pub with traditional feel and cheerful staff."
• "Very friendly staff, local vibe, upscale but authentic pub interior."
• "A lovely old Inn and easy parking."
• "The place looks lovely and garden nice in the sun."
• "In the autumnal weather this place is perfect."

Cons:

• "Problem with showerhead not able to stay in position."
• "This place has gone down in quality over the last few years."
• "Not a very festive atmosphere."
• "The outside area is a bit tatty with wobbly seats that feel like they may collapse."
• "A little noisy with other guests going to their rooms in the early hours."
• "The vegan menu is very limited, even more so when needing GF options."
• "Why do you have such a limited drinks menu?"

Facilities

Pros:

• "Outside area was spotless and the furniture was in excellent condition."
• "Make sure you log your vehicle number plate to the computer screen at the bar, and have the Covid-19 app to check in 🙂."
• "Good parking."
• "Parking is easy and large car park. Tricky for disabled to enter via back doors."
• "Free car park so already a win."
• "Lots of parking and outdoor space."
• "Having a parking space is a huge advantage."

Cons:

• "They didn't even have Bailey's at the bar."
• "Tried to order hot drinks but they only had decaff coffee and no milk as apparently their delivery hadn't turned up!"
• "Parking Rip Off; Called in for a drink after a (not very pleasant) appointment at Kent & Canterbury Hospital."
• "Unfortunately they ran out of scallops & chorizo for starters and rich beef & red wine lasagne for mains."
• "Parking restrictions. Have been had - along with whole group of regulars - for parking without permission, which we had been doing for over a year."
• "NOT SUITABLE FOR MOTORHOME USERS."
• "No point complaining as they didn't seem bothered."