Address: 13 Brook St, Brentwood, CM14 5LZ, United Kingdom
Phone: +441277210445
Rating: 4.3
based on 145 reviews.
Service
Pros:
"Without us needing to ask they bought us dog food and water for our fur babies."
"Service was very good and friendly."
"Service was excellent, despite being very full."
"Our waitress was pleasant and attentive, the food stunning."
"Staff were young but helpful, I'll be back again soon."
"Service was quick and staff were really helpful."
"The staff were very nice and friendly, and the service was really good."
Cons:
"Takes forever to be served when it's busy."
"Drinks never arrived, wrong dishes were repeatedly brought to our table."
"I thought the staff were quite rude. Didn't feel like they wanted our custom."
"The service was the worst I’ve ever experienced."
"Front of desk terrible attitude never once asked how our food was."
"Service was slow."
"Service was extremely slow and the staff were very dismissive."
Food Quality
Pros:
"The food is really good whether you choose to eat in the restaurant or at the bar."
"The restaurant food is really very good."
"The food is always fantastic!"
"Delicious food! We went for roast and I had sea bass- yum!"
"Good food and service. The pork belly bites exceeded my expectations."
"The food was really good, we were particularly impressed with the standard of the kids food."
"Food was lovely and was served fast."
Cons:
"The worst roast I have eaten the veg wasn’t cooked and the beef was not fresh at all."
"Food was very mediocre and therefore incredibly overpriced."
"The roast was below average, not very much and the duck roast potatoes were lacking flavour."
"I chose a vegetarian main dish which turned out to be literally just steamed veggies with no seasoning or anything and a bit of puff pastry and was left very disappointed."
"Bad food. The starters were average, but the mains were terrible!"
"The food is very average but expensive?"
"The food was not up to the usual standard that we have had in past visits. Fish dry, over cooked. Liver tough and again probably over cooked."
Ambiance
Pros:
"Nice cosy pub, nice friendly bar staff."
"Lovely rustic decor."
"Nice traditional pub. Can get busy. Respectable clientele."
"Very good and cosy atmosphere."
"The décor was modern and the place was clean."
"Very quiet when we went, but still had a nice atmosphere."
"Nice atmosphere and quite cosy."
Cons:
"Music was a bit loud for a Sunday afternoon could have done with being turned down a notch as you had to raise your voice to be heard."
"Quite a noisy place it was too."
"Now it’s tired format is grubby, dated and poor."
"Needless to say it was very noisy not to mention we were really crammed in."
"The atmosphere was massively impacted by the noise from the children's play area."
"It was so noisy that I could not talk to my wife or son, sitting opposite to me."
"Very very noisy, didn't used to be like that."
Facilities
Pros:
"Carpark available, free of charge, including wheelchair accessible parking and entrance."
"There's a big car park at the back of the pub which is convenient."
"Big car park (newly resurfaced thankfully) and side entrance."
"Plenty of free parking and clean toilets."
"Good amount of parking as well."
"Has a big car park also."
"Lots of covered seating with heating and kids play area."
Cons:
"The disabled toilet was disgusting, which really let the place down."
"Each time the toilets are disgusting."
"Don’t go to the toilets. I went to the gents. Dirty, like a back street Indian restaurant in Soho."
"Children's play area filthy and muddy, taking home filthy children takes away the pleasure of eating out."
"The dining area ceiling has cobwebs and could do with a dust."
"Shame about the smell of the kitchen which permeates the garden. The outside heaters dont work either."
"Only thing my aunt and me didn't like was the ladies room, just needs one of those air fresheners that work automatically."