Nawaaz Indian Restaurant Reviews Summary

Food Quality

Pros:

• "The food is very very good, looks to be made on the premises."
• "Food was absolutely amazing."
• "The food is Indian cuisine, which is absolutely delicious and not overpowering."
• "Just beautiful food very reasonable prices, service was great!"
• "Absolutely delicious food and amazing service."
• "The chicken tikka comes sizzling on a hot plate and the sag aloo was a great side dish."
• "Delicious food for very reasonable prices."

Cons:

• "The rice was dry and unseasoned. The chicken was dry and the chicken tasted old."
• "The food was also awful and not authentic at all."
• "I ordered butter chicken the chicken pieces were hard and the dish was very sweet no spice at all the beautiful red colour of a butter chicken was pale red the colour of blended fresh tomatoes."
• "When the papadoms arrived they tasted like they had been sitting in a pantry for decades!"
• "Both of our currys were overpowered with a coconut flavour and tasted exactly the same...the naan breads were dripping with oil."
• "The food was also of exceptionally poor quality, for instance the Chicken Tikka Masala was very runny and had 3 chicken pieces in it."
• "The tandoori masala special was bland except for an overly sweet coconut sauce."

Service

Pros:

• "Service is excellent despite the number of customers."
• "Staff provided a friendly and very welcoming atmosphere."
• "Service is brilliant and staff are very attentive."
• "The staff here really know how to treat a party and make service effortless."
• "Service was incredible and the food was to die for."
• "Immediate service from the second we set foot through the door, beginning with complementary appetisers meaning there was rarely a moment we were sat idle."
• "Service was fast and friendly."

Cons:

• "In short, the customer service was non-existent and the food below average."
• "Absolute awful service, food was bland, no taste."
• "Order didn't turn up!!!!"
• "I asked to speak to the manager but apparently I was not allowed."
• "Very very bad experience.....food was of very bad quality, didn't get all the food we ordered, they probably mixed couple of Order...."
• "The atmosphere around the restaurant was a little weird and the staff don't look comfortable at all talking with the customers."
• "Very unprofessional staff and in particular when complained the owner was very aggressive."

Atmosphere

Pros:

• "Such a warm, welcoming restaurant."
• "The Nawaaz Restaurant delivers the experience in a completely different way which makes it a really lovely and authentic experience."
• "The atmosphere of the restaurant is also very peculiar."
• "Great for families. Groups couples anyone."
• "The food was divine, but the experience was something I will not forget."
• "The decor was pleasant, fairly standard for an Indian restaurant."
• "The place was very clean and tidy."

Cons:

• "The place looked old and dirty."
• "Worst dining experience! Avoid this restaurant at all costs!"
• "Sharing tables? Come on now."
• "It was a bit cosy with so many tables rammed in."
• "Despite booking well in advance our group was put on a table with a bunch of fresh faced rambunctious chaps."
• "The general decor of the room seemed very dated."
• "The christmas lights were looking sad (it's March), the carpet looked decades old, and the paintwork was shoddy."

Value

Pros:

• "They gave plenty of complimentary dishes hence the four stars."
• "Been twice with a big group, so many complimentary dishes kept arriving!"
• "Many complimentary dishes and even then the price was astonishingly good."
• "Great value for money, thanks again!"
• "Extremely good value, especially as you provide your own alcoholic drinks."
• "Very reasonably priced."
• "The overall price was so cheap, we couldn't believe we were paying so little for so much food!"

Cons:

• "Investors/owners should focus on the core items rather than offering freebies."
• "The lamb served in the starters was undercooked and too oily."
• "Having to remind the staff to take back empty plates/ dishes became annoying after 3/ 4 times."
• "For some reason all the curries we ordered were overpowered with turmeric."
• "Then along comes the BILL.........charged for 2 mixed grills ordered 1, charged for main chill paneer ordered starter portion."
• "The workers were very slow and oblivious to the customers requests."
• "It was overcrowded."