Chef and Spice Reviews Summary

Food Quality

Pros:

• "The food was piping hot and lots to choose from. The lamb was incredibly tender. Five stars."
• "We enjoyed the great choice of delicious food, vege and non veg."
• "Almost everything tastes very nice. Dessert options especially the phirni was amazing."
• "The food is fresh cooked and hot.. very tasty dishes."
• "The food was amazing, plenty of choices, cooked fresh."
• "Food was excellent I must say so fresh."
• "The food was great, lots of variety and it was all fresh and very tasty."

Cons:

• "Food was disgustingly tasteless and was a waste."
• "Little on the pricey side too at £20 each for buffet excl drinks."
• "A wide choice of foods (it is a buffet), but the food was oily and some, not all, choices didn't seem freshly prepared."
• "Food quality - below average. No taste at all, even chicken Tikka curry in main course was sweet."
• "The deserts are extremely poor -seems to be all done on the cheap disregarding quality."
• "Tandoor items were not that tasty, and chicken Tikka tasted very sweet."
• "Very overpriced bland food."

Service

Pros:

• "The staff were always friendly."
• "Staff were polite, and helpful."
• "The staff are always very pleasant."
• "The staff are amazing & very helpful."
• "The staff is super attentive, polite and provide a wonderful service."
• "Appreciated the excellent service provided by the waiters for bringing drinks to the tables."
• "The staff were brilliant, continually topping up the water jugs on the tables and ensuring everything was okay."

Cons:

• "The boss was shouting at the waiters quite rudely to have us seated."
• "The waiting and bar staff were also rude, talking amongst themselves whilst serving you."
• "The management at chef and spice is extremely rude, Our family made a booking in advance and we were refused entrance!"
• "Poor service from waiters and they stare at you."
• "The staff who waited on us misled us and tricked us to buy water bottle even though when asked for tap water he said we don't serve tap water."
• "Asked a waiter to remove dirty plates to be refused service!"
• "The staff was extremely rude. They don’t know how to behave with customers."

Atmosphere

Pros:

• "There were a few parties in, so good atmosphere."
• "The atmosphere was really great."
• "The decor was tasteful and the atmosphere warm."
• "This place was great. There was a group of us from work and we were made to feel very welcome."
• "Great venue, quality food and good busy atmosphere."
• "Lovely ambiance and food."
• "The venue is very welcoming."

Cons:

• "The big screens forcing you and your family to watch Indian dancing all the time is the only thing I dislike about the place."
• "The clear discrimination against black people was as clear as day."
• "Subtle racism here and there clearly discriminating against black people."
• "Also the social distancing measures were terrible nobody was distancing same thing with the staff.😡"
• "The restaurant however was crowded and our table was cramped with everybody wedged in knee to knee."
• "They’re more racist than the Slave masters!"
• "Service was awful. Waiters looking over your shoulder at all times!"

Value

Pros:

• "Good value, attentive staff and good selection of food."
• "Price is reasonable and they have a decent selection of Indian food."
• "However all the food was legit very good for a reasonable price."
• "Great value considering the excellent quality."
• "All in all a value for money experience."
• "Good value, attentive staff and good selection of food."
• "Large variety of dishes available."

Cons:

• "I did think the price of £21 was a bit steep though for someone who can't eat great volumes of food."
• "Over priced for what there is on offer."
• "Went back recently after a couple of years. Food was good and well done for adapting the menu to suit current climate etc. However I was disappointed that not only had the price gone up to over £17, but dessert was no longer included in the price."
• "Terrible service booked for mothers day at £15.95 per person weeks ago then we get an email saying they have put the price up to £21.95 and will not honor the price we booked at."
• "We got over charged we will not be coming back to this restaurant we traveled From Birmingham."
• "A non alcoholic virgin mojito costs £ 6.50, which is not included in the buffet."
• "Visited@ 12/12/2021@1:30pm. Very much disappointed. Increased price; however all adverts still show the old price. Quality of food is not to the standards for the price you pay."

Cleanliness & Hygiene

Pros:

• "The restaurant itself is clean, comfortable and welcoming."
• "It has a lovely feel to it and it is clean."
• "You are requested to wear a mask on entry as in most places but not compulsory of course. Gloves are provided for you to serve your own buffet meal. I felt safe and secure and relaxed."
• "Lovely restaurant with great tasting food and loads of choices."
• "Venue is always clean and the open island allows you to see the chefs preparing some food."
• "It is a very good buffet, very clean and tidy."
• "Venue is clean and spacious."

Cons:

• "They lack common sense and hygiene."
• "Someone in the kitchen put their dirty hair in my food which literally caused me to vomit."
• "Something that did concern me was that they had raw chicken on display with no cover."
• "Food is OK I suppose but the place is not very clean with mess under tables and around the buffet."
• "So nasty, I don’t know why they even have 5 star hygiene."
• "The napkins provided also looked like they had been used to clean the windows outside!"
• "Not once did I see the staff disinfecting these utensils."