Mount Nemrut Turkish Restaurant Reviews Summary

Category: Restaurant Smethwick

Address: 204 Lightwoods Rd, Bearwood, Smethwick B67 5AZ, United Kingdom

Phone: +441214295916

Rating: 4.7
based on 326 reviews.

Service

Pros:

  • "The service from the team here today was exceptional."
  • "Service is great, the food have this street preparation feel to it which makes it very satisfying."
  • "Food and drinks are always faultless and of best quality. The staff are so welcoming they treat you like family and customer service is 5*."
  • "Surely anyone will love to stay inside for their hospitality."
  • "The staff were friendly, but clearly very busy."
  • "The waitress is so lovely and the owner I presume is very jolly and friendly."
  • "The service provided is very good and we got our drinks and starters rather quickly."
  • "The service was excellent, attention to detail, always making sure you are ok, even in very busy times."

Cons:

  • "We booked a table, yet still had to wait over 25 minutes (whilst standing) to be seated."
  • "I had to remind them about certain items but so what?!"
  • "1st and last time for me I’m afraid. Visited this restaurant in July 2022. Was seated right away but took a while for anyone to attend to us."
  • "Waited for over an hour whilst standing outside in the rain. We had booked a table but it made no difference."
  • "The customer service provided when things aren't right. My partner alerted the waitress about hair in his food as soon as he had seen it. The waitress was rude."
  • "I am a regular customer but today I had some guests from London and I took them to this restaurant because this my favourite place to eat with my family every Sunday but today I was not expecting that they will asking me to pay the bill before We finish our meal."
  • "The customer service I received was disgraceful."
  • "Terrible service. We were 8 person and every order came wrong."

Food Quality

Pros:

  • "The food quality was excellent with large portions, great prices and a wide range of dishes to choose from."
  • "The food and drinks are always faultless and of best quality."
  • "The food came quickly and was excellent and full of flavour. The lamb shank was very tender and tasted amazing."
  • "The food was amazing we ordered the shish lamb and the charcoal grilled chicken with yogurt."
  • "Food tastes amazing as always. Staff very friendly."
  • "The food is great and makes you want to come back for more. Portions are a decent size too."
  • "Great tasting food, cooked just right."
  • "Waaaaaw what an amazing experience from start to finish! The hot favourite was the lamb shish kebab! So tender and juicy!"

Cons:

  • "I had the salmon and it tasted frozen. Very dry and the veg it came with was rock solid, like it had just been reheated. Completely inedible sadly."
  • "The food was nice, but not spectacular or particularly impressive."
  • "Food came out but was not impressed at all. Was very bland and only warm(ish) not hot."
  • "This cozy little Turkish restaurant in Birmingham is an absolute gem. The food is great and makes you want to come back for more."
  • "The size of the meat portion is nothing like what you see in the menu's photos."
  • "The food was of poor quality, lacking flavor and creativity."
  • "Ordered a mixed grill. After eating all but the chop and had a bite it tasted foul."
  • "Ordered food for takeaway on ubereats, it tasted okay but it was very cold when it got to me."

Ambiance and Decor

Pros:

  • "The restaurant had a nice traditional decor."
  • "Place is always busy with a nice vibe."
  • "Unique always attractive and when it combines on everything becomes outstanding!"
  • "Mount Nemrut is a classic for our family dinner nights. Their warm styling, friendly staff and authentic Turkish food."
  • "The food is lovely and if you treat the staff with a bit of respect and love, they will accommodate your needs."
  • "The restaurant is small and cosy."
  • "I've lived in Bearwood for 18 months, and can't believe I hadn't found this place till yesterday. Mount Nemrut has everything - wonderful staff, fantastic food, and an atmosphere that feels like leaving the UK winter behind."
  • "Generous complimentary starter of salad olives dips and lightly flavoured bread."

Cons:

  • "Very cluttered restaurant. Far too much going on visually, fake flowers, statues, animals, wall hangings, laminated menus, are all very distracting and take away from the food on offer."
  • "Needs an update so it doesn’t feel like you’re sitting in somebody’s home."
  • "They have a bit problem with the parking."
  • "Nice staff and ok atmosphere but food wasn't great, it was at least 2-3 days old."
  • "Not Good for family with kids at all..as they have very tight space and lot of expensive alcohol bottles all over the place."
  • "The only reason I have not given the full 5 stars is due to little things such as the waitress will come to take your order before you have had a chance to read the menu."
  • "Great food, Great customer service, great starters (Yogurt and salad with fresh bread) for FREE, great tea and Baklava (Turkish sweets) at the end for FREE. Very good price. I recommend this restaurant to everyone from any nationality :)"

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