Kisaan Reviews Summary

Food Quality

Pros:

• "Food was exceptional, flavoursome and we were really happy with the service!"
• "Food is Spot-on, arrives Hot, Fresh & Tasty."
• "The menu was a gastronomic adventure, offering a diverse range of dishes that catered to various tastes."
• "The butterfly Parmesan with the rice is the most unique yet perfect combination."
• "Ordered the Kisaan platter for 4 which I would 100% recommend as you get to try a variety of the starters, with each one full of flavour."
• "The Indian food on the menu especially the lamb and chicken is delicious."

Cons:

• "But to be honest portion was very much less."
• "Chips that came with the steak were saucy but lacked flavour."
• "The nachos are the cheap supermarket ones."
• "THEY ROBBED US, T BONE STEAK ON MENU SAYS £24, after paying he didn't give receipt and I ASKED for it, when checked later at home WE WERE OVERCHARGED £3 PER T BONE STEAK."
• "The food very bland and tasteless, we had a coke, Chicken Biryani’s, Vegetable Biryani’s and naan bread came to £35 a complete and utter rip off."
• "What a let down, we ordered a load of stuff - the photos you see cost about 150 quid and it's just not worth the asking price."

Customer Service

Pros:

• "Fantastic Service from our Waitress and the whole team."
• "The customer service was exceptional. Very polite and friendly staff."
• "Very polite and friendly staff. Thw food came quite quickly and did not disappoint at all."
• "The customer service is outstanding."
• "The customer service given by Hansa was exceptional, she was friendly and carried a smile on her face at all times."
• "We were offered dry ice on the table for an instagram opportunity I suppose. Made for some cool pictures."

Cons:

• "Service was really slow, despite not being busy."
• "Staff watched us like a hawk didn't like that."
• "Garbage food and service wasn’t the best. I had to ask for the bill twice!!!"
• "Service was mixed a little bit of a mix up."
• "However service isnt the greatest, the waiter 'forgot' out starters, and wasn't very helpful in suggesting items off the menu to try."
• "Service is very poor with immature staff. Never ever again"

Ambiance and Decor

Pros:

• "The moment we stepped inside, the ambience set the stage for a memorable evening."
• "The decor was elegant, and the soft lighting created a cozy yet sophisticated atmosphere."
• "The pretty decor and dry ice really give the whole experience another touch."
• "Well decorated inside."
• "The atmosphere shows a business understandably thriving during difficult times."
• "Nice and calm atmosphere when we walked in, the music isn't too loud."

Cons:

• "Nice place not too big with nice deco, but not wow."
• "The only thing we liked were the saute veg and mash, we all said steaks were very chewy."
• "They have a large variety of dishes and each dish is exquisite. Top food top service. Overall rating 10/10."
• "The place is nice, got some atmosphere, but food awful for my liking."
• "Had to call staff over to take order and to clear plates and for the bill as it seamed the owner was friends with a large table and so they got all the attention of staff."
• "This place is too small so I felt very squished."

Payment Options

Pros:

• "Decent food. Great variety. The guys looked after us from start to finish and there was always someone at hand to help with extra drinks etc..I also gave an extra star for them still accepting cash payment."

Cons:

• "Only downside is they don't take card but take cash/bank transfer."
• "Also their card payment machine wasn't working, so I had to make a direct transfer, again not great."
• "The only other issue is it is overpriced for what you get portion size..."
• "Cash only... Not good enough in this day and age..."
• "What in world of Tax evasion is going on here. Pay by BACS transfer to another business for service from a restaurant."
• "CASH ONLY... Not good enough in this day and age..."