Rose And Crown Reviews Summary

Category: Restaurant Birmingham

Address: Billesley Ln, Birmingham, B48 7JD, United Kingdom

Phone: +441564822166

Rating: 4.3
based on 133 reviews.

Food Quality

Pros:

  • "Had a wonderful meal at the Rose and Crown yesterday for my mother's birthday. Brilliant food and a wonderful service."
  • "Best 3 course Sunday lunch! We have been a few times to eat now. The food quality is exceptional."
  • "All of the food was fantastic! It was hot and very tasty and the portion size was more than adequate."
  • "Food was delicious and for the most part, the staff were attentive and pleasant."
  • "The food was excellent and despite the pub being busy it came out without much of a wait."
  • "Lovely food which was hot, tasty and all fresh... All the staff that served were helpful and prompt when asked for anything."
  • "Food was delicious. All together we had two mixed grills, half a rack of ribs and skin on chips, and steak and skin on chips."

Cons:

  • "Food was very good except for the roasties which in our opinion were awful, and a good roastie makes a roast dinner for us."
  • "Came here for lunch as a rare treat with my mum and 3 children the children shared a pizza which was under cooked."
  • "The food was ok but the service was awful, it was busy but nothing more than anywhere else."
  • "The gravy tasted a bit vinegary, and the cauliflower wasn't amazing but the food was to a good standard."
  • "The food is fantastic but the playground is now getting very dangerous which ruins the experience."
  • "Food okay. Apple crumble resembled baby puree with no crumble."
  • "Meal was absolutely horrific, nothing at all even slightly nice to say about it all."

Service

Pros:

  • "Excellent food. Truly brilliant service."
  • "Great customer service, friendly and helpful, tasty and well presented food."
  • "The service we received from our waitress was excellent, she was friendly, attentive and seemed genuinely interested in us having a good time."
  • "Staff were extremely friendly and attentive to all guests."
  • "The staff are very helpful and friendly."
  • "Staff are very welcoming and accommodating."
  • "Our party were made most welcome. We had very attentive staff looking after us."

Cons:

  • "Waited ten minutes to be greeted and then seated."
  • "Visited yesterday for late lunch around 2pm. Sadly experience was not a good one due to one waitress who seemed to be in charge."
  • "This place would be so much better if it wasn't run by kids."
  • "Shocking service from bar, requested two gins and informed only one glass to which was filthy and a wine glass."
  • "Walked in, stood where it said 'wait here to be seated' After 7 minutes nobody came to seat us."
  • "The bar staff needed training and were very slow and very inefficient."
  • "Waited 45 minutes for our mains and ordered another drink, finished our mains still no drink in sight."

Value for Money

Pros:

  • "Whatever you do, make sure you absolutely get the fries/chips. They are incredibly crispy but fragile on the outside and fluffy on the inside."
  • "The meal was tasty and great value for money."
  • "Great menu choice and very reasonable prices."
  • "The food was very very good and no complaints from anyone in our group including children."
  • "Meals are delicious, I think i had a salmon fish cake with salad and sweet potato fries."
  • "The food was excellent (particularly the steak, which had been cooked exactly as ordered)."
  • "Great meal. GREAT service as usual."

Cons:

  • "Very disappointed cauliflower cheese taken off with your dinner instead you have to pay £4 for it on top of an overpriced dinner."
  • "Awful, boring menu and just because it's valentines day apparently the 2 for £16 offer is not available."
  • "So sorry to say I was disappointed, same price £12.50 as before... smaller portion of fish and the Chips."
  • "But now with the New decor and colour scheme to date it looks so dark inside and depressing."
  • "Bit pricey but don't mind when its top quality food & beautifully presented."
  • "No real cheap options at lunchtime unless you go for sandwiches or paninis or take advantage of their '2 for 20 pound' meal offer."
  • "First time visit to this pub... but I don't think it's good value for money... food okay but average."

Ambiance and Decor

Pros:

  • "Popped in spur of the moment, on way back from trip out, sat outside in the glorious sunshine."
  • "lovely location and nicely decorated with plenty of parking and wheelchair access is good and disabled toilets available would highly recommend."
  • "Beautiful decor and social distant seating. Food was a tad on the pricey side however thoroughly enjoyed my homemade lasagne."
  • "Lovely place for drinks and food. Large grassed/patio outdoor seating with children's activity area."
  • "The outdoor dining area is lovely. The garden is well maintained and has a play area for children."
  • "Nice pub had a big steam punkish retro refit each corner of the pub has a different feel with the decor quite nice big place."
  • "The place is comfortable, stylish and has a good vibe."

Cons:

  • "This place would be so much better if it wasn't run by kids. Food is generally good, if a little pricey."
  • "What an utter shambles and poor customer service Rose and Crown."
  • "If you want to go to an establishment that offers bulk cooked, below average, cold horrible food, not be listened to if you complain and treated like you don't matter, by all means, eat there :)"
  • "The food is fantastic but the playground is now getting very dangerous which ruins the experience."
  • "Bit of an awkward place to get to but it is a lovely restaurant with gorgeous garden area."
  • "Went for my birthday, last minute table booked as we've been staying home due to virus. But after ordering the couple across room clearly had 'symptoms'."
  • "Whilst eating our mains there were drunken customers coming in asking for cleaning items as their friends were being sick out of the front."

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