"Had a lovely waitress at the bellhouse today. She was extremely helpful and safety conscious to protect herself and the customers."
"The staff were attentive & the buffet was amazing."
"The initial server was lovely, organising the specials menu early for us and being friendly and couldn't do enough."
"The service was prompt but unhurried and all the staff were pleasant and professional."
"Service was first class."
"The staff are really lovely and friendly."
Cons:
"Service was almost non-existent, and on our last visit, we were told we had to go and get our own cutlery as it wouldn't be brought to the table with our food."
"The service was very slow, lots of staff wandering around, but with no organisation."
"Food was ok service was appalling we were still eating and the server was almost taking the plates away came to the table about 4 times in as mins to clear plates very off putting and did same again when we had desert."
"Had an early meal here at 12, we had booked, but were kept waiting at least 10 minutes before we were asked what we'd like to drink."
"Unfortunately we were brought the wrong drinks several times throughout our meal."
"Some staff let the place down, lady at the bar taking our order was having a conversation with someone else in the middle of me ordering."
"A rather rude, abrupt and very arrogant manageress appeared and told us this was against the rules and we can’t have 5 persons on the table."
Food Quality
Pros:
"Great food."
"It was hot, delicious, well cooked, fresh plate of food."
"The food was hot, perfectly cooked and very tasty."
"The food was absolutely delicious I would thoroughly recommend it to anyone."
"The main course...smoked haddock Rarebit on a bed of wilted spinach and new potatoes was absolutely deelish!"
"Both dishes were superb, served hot and tasted fabulous."
"The food was so well presented."
Cons:
"The Chicken Pie was grisly."
"The plates of cakes were just thrown on the plates and varied from a sliver to a huge chunk."
"Another couple had the chocolate brownie which looked amazing but they said it was very hard and very dry."
"The stuffing isn't worth the money you're charging, and 3 or 4 quid for a slice of a different meat is also too much."
"The last 2 times I've been, however, the lamb has been gristly and tough."
"Food was not very good. I had the pasta that was full of nuts even though there was no notification that the meal contained nuts. It made the meal taste bitter."
"The sandwiches were stale and when replacements came they were dry bread with inadequate fillings."
Atmosphere and Environment
Pros:
"The surroundings are inviting with a great clientele."
"Very welcoming and a very good menu."
"Staff friendly and helpful good atmosphere if a little loud but it was busy."
"The place had a lovely atmosphere and is nicely decorated."
"This pub oozed a homeliness and warmth."
"Lovely large outside seating area perfect for the warmer months and a nice cosy feel inside."
"The environment is agreeable and the atmosphere relaxed."
Cons:
"Good food and service but they had singer who was too loud and was close to the dining area. Had trouble hearing what people were saying on our table which was annoying!"
"Shame the kids play area isn't in a no smoking zone otherwise we would of stayed for longer."
"We ended up having to sit outside in the rain (under umbrellas) as there were no tables in the pub side, even though the restaurant side and upstairs was largely empty."
"Quite noisy for old folk (inlaws)."
"Flys got on my nerves a bit."
"Most of the wooden benches are on the sun even though there are umbrellas."
"You are in an outdoor area so smoking is allowed and yet no ashtrays."
Value for Money
Pros:
"Had 4 main meals, 1 dessert, 4 drinks and 2 coffees and bill totalled just over £77 which I thought was reasonable."
"Food is great at a reasonable price."
"Good pricing, amazing staff amazing food."
"Lovely food, the roast/main was very tasty and was worth the money."
"Good prices."
"Great value for money."
"Prices were very reasonable."
Cons:
"The fact you've now removed cauliflower cheese and stuffing from some of the options, and charge an extra 3-4 quid for each, is disgusting."
"Always been satisfied here but thought they had put their prices up a lot the same lunch in March with glass of wine was £17.00 went their yesterday and it was £25.00."
"Was surprised at the amount of drinks on the bill, then realised as we'd been asking for large cokes, that counted as 2 drinks."
"Our party of six spent over £300, which Inc a £26.50 service charge slapped on, we all feel a little let down."
"We were given a discount of £2.00 which did not anywhere near cover the loss."
"The prices have escalated quite considerable and unreasonably."
"The prices are extortionate, a bowl of pasta is 18 quid and it was bland."