Inn On The Lake Godalming Reviews Summary

Category: Gastropub

Address: Ockford Rd, Godalming, GU7 1RH, United Kingdom

Phone: +441483419997

Rating: 4.2
based on 268 reviews.

Staff

Pros:

  • "By far the best thing, however, were the staff. Friendly, personable, professional and genuinely warm."
  • "The staff were also really helpful and ensured we enjoyed our afternoon."
  • "Mattie served us and was very friendly and attentive all evening."
  • "On our visit to this lovely venue our experience was made even better by such a good level of attentive service by Sana Nicktbakht was very friendly and went to the extra level to make sure we were well tended to."
  • "Fantastic evening! Chloe was a brilliant host and made sure the drinks kept flowing."
  • "James looked after us and was a very attentive server."
  • "The staff accommodated us straight away."

Cons:

  • "Whilst staff were friendly, it took ages for our drinks order to be served."
  • "Service was slow and not particularly friendly, our waitress didn't really listen."
  • "We were shocked and appalled by the service and the food."
  • "A very poor experience. Ordered food to staff that were rude and didn’t seem bothered to even be awake."
  • "Service was terrible. Had to ask for everything, drinks, take order, when food arrived no cutlery, more gravy, the bill, the payment machine!"
  • "Service wasn't great either. We asked for apple sauce when the food arrived, and it only came once we had almost finished eating."
  • "Service was extremely inattentive, bar staff inexperienced."

Atmosphere

Pros:

  • "The overall atmosphere of the place was nice & had a good buzz."
  • "Really nice restaurant. The atmosphere is good and there are a few different seating options."
  • "The pub itself and grounds were clean, tidy and welcoming."
  • "Lovely pub with a great atmosphere and excellent service."
  • "The atmosphere was great, a nice cosy bar area to the pub/restaurant with good soft lighting and lovely decor."
  • "The general atmosphere is always so warm and inviting."
  • "Great atmosphere and a gorgeous setting with beautiful surroundings and decor."

Cons:

  • "Dead atmosphere as well. Avoid"
  • "It's a shame smoking is permitted as with increased ventilation and open doors the smoke could be smelled whilst eating indoors."
  • "The room was fairly mediocre and nothing to write home about and the breakfast was not good at all."
  • "Whilst the atmosphere is great, the food is really hit or miss."
  • "Atmosphere was dull and lethargic."
  • "Open, so noisy."
  • "Really poor service and not a good experience."

Food

Pros:

  • "Food was delicious, service was excellent."
  • "Most of the food is fantastic and drinks are excellent with a great choice."
  • "Good service, tasty food, not extortionate prices."
  • "The food here is great, if a little pricey so I only eat here on special occasions, the rotisserie chicken is particularly good as are their desserts."
  • "Food was really nice and felt like there was a good selection."
  • "Food was well presented and tasty."
  • "The food was very tasty and the atmosphere was great."

Cons:

  • "The half chicken 'finished with bbq' was just slathered in most likely cheap bbq sauce, and also served without the gravy."
  • "Vegetarian meal (Celeriac Steak) was undercooked, lamb dish, lukewarm; desert, Poached pair, undercooked."
  • "Food takes ages to be served and isn't even that good."
  • "£8 for a crumble which lacked sugar."
  • "The taste of the meals did not match the price demanded."
  • "Wagyu burgers were charred, the buns were rock hard."
  • "The pizza was an undercooked pizza base covered in raw white flour without any tomato sauce."

Value

Pros:

  • "Great value for money!"
  • "Good food, value and service."
  • "Nice atmosphere, prices slightly higher than the surrounding establishments, but I think the quality does come up to expectations."

Cons:

  • "The bill came to £100 for 2 people, 3 courses - which we felt was extremely over priced for what we received."
  • "Was gobsmacked that we had to pay £30 service fee cos even though the service wasn't bad it was certainly not outstanding and not worth £30."
  • "The chocolate bomb pudding was a huge rip off."
  • "Pretty poor food quality for price."
  • "My husband's belly of pork was quite dry and the price for the whole meal seemed excessive."
  • "Some food items are VERY overpriced."
  • "Paid £18.50 for a burger and fries, and when it arrived, portion size was no more than the value of £10."

Cleanliness

Pros:

  • "All Rooms immaculate, as is all the bar areas and out door gardens."
  • "The bedrooms are clean and comfortable and the setting is delightful."
  • "The place was clean."
  • "Our room was clean and comfortable with a lovely bathroom."
  • "All of the staff are incredibly friendly, rooms are very nice and clean."
  • "Room was very clean with an amazingly comfortable bed."

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