The White Swan Reviews Summary

Service

Pros:

• "The waiter who was called Frankie was so helpful and attentive and friendly."
• "Frankie always had a smile for us and responded quickly to our requests."
• "Matt provided a lovely service tonight and served me in a timely manner."
• "The manager on duty made sure my kids had everything they needed, which anyone who is a parent will tell you is massive on a meal out."
• "We were really looked after by the team yesterday - and Grace took charge of our large party expertly."
• "Abi was delightful, so friendly and nothing was too much trouble."
• "Our server Molly went out of her way to make sure we had everything we needed and the food was cooked perfectly."

Cons:

• "Nobody, apart from a few team members, looked like they wanted to be there."
• "The service was extremely poor. We waited nearly 45 minutes for our dinner, then another 30 minutes to be served for dessert."
• "They forgot to bring the Stuffing Wrapped in Bacon to the table but remembered to add it to the bill!"
• "Very dissatisfied with the service and found the food over priced for the portion size."
• "Service was slow and poor despite the fact it was quiet."
• "Been there twice. Cold both times, tell the staff and they ignore you."
• "Service was very poor and slow, no drinks throughout the main meal and empty glasses were left on the table from the start to finish."

Food Quality

Pros:

• "The Sunday Roast is stunning too."
• "The slow roasted belly of pork which was sublime all aspects of the dish were perfect."
• "The food was so good, especially the desserts really cured my sweet tooth."
• "The food was beautiful, smashing and filling."
• "All the food was excellent .."
• "The sticky toffee pudding was lovely."
• "The food was delicious, with generous portions and expertly prepared."

Cons:

• "Cold soup, pork belly draft that was just a strip of fat, lukewarm food."
• "Order the pasta and it was like water n noodles mom had the chicken and it was dry and needing flavour."
• "Food was not good to say the least."
• "The roast potatoes were good but hard to cut through the bottom as they were overcooked where they had been on a tray."
• "The dauphinoise was very disappointing as it was essentially just a stack of boiled sliced potatoes."
• "The food is quite expensive considering that it is glorified pub grub at best."
• "The food was not great at all.. the veg inedible except a quarter carrot."

Ambiance & Atmosphere

Pros:

• "The entire building is beautiful, very modern and contemporary."
• "The restraunt/pub was stunning, inside and out."
• "Atmosphere just right."
• "The atmosphere at the bar was cosy with the fire being on."
• "The pub was extremely clean and a very pleasant atmosphere."
• "It’s in a lovely spot and the atmosphere laid back and super friendly."
• "The decor was amazing in the swan."

Cons:

• "Just didn’t want to stay! Servers delivered this news disingenuously."
• "On a quiet Friday 29th December evening, there wasn't much of a Christmas cheer atmosphere."
• "The place lacked any atmosphere and we waited about half an hour for our main courses."
• "Ended up in a dingy damp room. All I could see was damp whilst eating my meal."
• "It’s more like a grubby place now."
• "All in all, this might just be the worst Sunday Roast we've ever encountered in a restaurant."
• "You can't see in the toilets. Disabled toilet was locked?"