Wing Wah Chinese Restaurant Reviews Summary

Food Quality

Pros:

• "All you can eat Chinese. Been a few times and never fails to provide a great selection of different food choices."
• "The food was plentiful, tasty & offered a wide variety."
• "Variety of food was excellent and all hot and fresh. Really enjoyed it all."
• "Excellent food, and so much to choose from."
• "The food was amazing so much to choose from very wide variety but need all day to eat it."
• "The food was tasty and customer service was above board."
• "The food is constantly being brought out piping hot and there is so much variation from Chinese, Indian, Korean, BBQ, Sea food and a whole desert corner."

Cons:

• "Some food was burned or (too dry)."
• "Prawn toast is like cardboard."
• "Some of the food was nice, some was dry, food wasn't replaced, empty containers left for a long time. Food was lukewarm, not hot."
• "Food was poor, tasted like you get on holiday as all inclusive"
• "I would not go back even if it was free the food was dry, tasteless and did not taste nice at all"
• "Food is poor quality, greasy, lacked any flavour other than salt."
• "Food quality poor. Food selection poor. Nothing was warm."

Service

Pros:

• "Service is amazing it's lovely and clean and well presented"
• "staff were courteous"
• "Waiting service staff all friendly, over we enjoyed, been coming to Wing wah for years."
• "Staff are doing their best to keep the establishment clean and tidy."
• "Bradley who was polite and helpful to us for the whole evening"
• "Must say that the waiting staff themselves were lovely and efficient."
• "All the waiters were polite and helpful."

Cons:

• "Extremely rude manager!"
• "Despite the food being good, on principle I will not dine there again."
• "The staff especially the manager are nasty, they demand payment and talk to you as if you are dirt on their shoes."
• "Staff were rude upon arrival"
• "One of the worst eating experiences I've had."
• "The staff are rude, a child asked for assistance and staff literally put their hand up in his face to shut him up."
• "The staff at the till were rude and accused us of not paying for our child."

Cleanliness

Pros:

• "Service is amazing it's lovely and clean and well presented"
• "Very clean place and always clearing away tables and refilling the food."
• "The only highlight of the evening was the toilets seemed relatively clean on this evening and were easily accessible."
• "Clean tables - clean food - plenty to choose from and always freshly updated."
• "The toilets were clean."
• "We ate fabulous food, felt safe due to the social distancing."
• "Toilets are well equipped and fitted to the idea behind all-you-can-eat restaurant."

Cons:

• "Toilets decor very dated and could do with a good clean - no hand dryers working."
• "The cleanliness of the restaurant was extremely poor"
• "The toilets were dirty and every time some one opened the door you could smell the toilets."
• "And although I didn’t go to the toilet, I was informed by one of my party that there was no soap, broken hand towels/dryers and poor cleaning."
• "The toilets were absolutely awlful, no signs for cleaning, no paper towels and looked dirty"
• "Children sticking fingers in the desserts and the cleanliness of the toilets were despicable."
• "The toilets are absolutely disgusting! They look like they haven’t been cleaned in years."

Value for Money

Pros:

• "For 8.99 pounds for lunch buffet. I have nothing to complain about man."
• "The drinks were reasonably priced will come again."
• "Good value for money, because you can eat as much as you want."
• "Drink prices average 5 adults with two rounds of drinks and food come to 98 quid, which is very reasonable considering the selection and amount of food you can eat."
• "Great value for money & family friendly."
• "For a family of 6 just over £50 well worth it!!"
• "Food was worth for the price."

Cons:

• "Not worth £16.99"
• "Nearly £20 per person for such poor service and food is diabolical."
• "On reflection way to expensive for what you get!"
• "Drinks are way too expensive even an orange squash was £1.80 crazy."
• "The price to eat dinner here before drinks is an extortionate price (£18.99)"
• "Food selection wasn't good for the price of £18.99 per person very small selection and doesn't get filled up quick enough."
• "for the ridiculous price of even the soft drinks they would put your drink directly in front of you (£3.70 for one lemonade, £2 for a glass of squash)"

Atmosphere

Pros:

• "Ambiance is really good, best if you want to celebrate Birthday."
• "A lovely all round pleasant atmosphere greets you at the door and the staff are just as pleasant all the way through your experience."
• "Nice ambience and birthday song was played for a child's bday, so I would give 5 stars for family gatherings and birthday celebration."
• "We absolutely loved it. Well organised, clean, bright, accessible, nice display, lots of staff, wonderful service, gorgeous food."
• "We really 100% loved it and recommend."

Cons:

• "The atmosphere is horrible, it is very loud, crowded and there was a lot of food on the floor."
• "Atmosphere wasn't nice."
• "Felt like a Butlins camp."
• "Atmosphere needed some music but think it costs the restaurant so unlikely."
• "It is very very loud in the restaurant during busy periods."
• "The whole experience now makes me realise why they take payment at the beginning as I could imagine a lot would just leave."
• "Worst dining experience I have ever had"