Zorba Bar & Grill Reviews Summary

Category: Turkish restaurant

Address: 4 Upper Grosvenor Rd, Tunbridge Wells, TN1 2EN, United Kingdom

Phone: +441892530051

Rating: 4.6
based on 135 reviews.

Food Quality

Pros:

  • "Food was delicious, lovely unique cocktails, such a relaxed atmosphere."
  • "Food was amazing. Warm bread with oil was great."
  • "The food sets your mouth alight with flavour."
  • "The food platters were amazing with meat well cooked and servings with suitable portion."
  • "Superb food as always (home delivery this time)."
  • "Food here tastes fantastic. Burgers fat and juicy, awesome."
  • "The food was delicious...portions were about right and service was very good and fairly priced."
  • "Absolutely delicious food, wide variety on offer including some interesting choices for the kids."

Cons:

  • "Never had such a bad food ever, too loud to able to enjoy your meal!!"
  • "we had a mixed platter and it just wasn't nice, the starters basic and the meat, other than chicken, was poor."
  • "Expected som sirtaki dancing and some zither music... Served rather rubbery calamari and a chicken adana. Nothing special really."
  • "Has gone really downhill. I’m lactose intolerant and they served me rice covered in butter but the waitress insisted it was plain rice - weird."
  • "The food is good but they consistently leave things out of delivery orders."
  • "Used to be really good, but since the last few months the chicken has been pink, red blood bits and sometimes even purple."
  • "1 star for presentation and environment and that's it. The food was very bland."
  • "1 hour 40 mins and am still waiting for my food. Terrible service."

Service Quality

Pros:

  • "Service was amazing very onpoint nothing was too much trouble, very baby friendly."
  • "Service was out of this world all seeing if we need anything friendly and welcoming."
  • "Staff are lovely and very quick in service."
  • "Friendly staff, great Turkish food, plenty of space, good music, lively atmosphere."
  • "The friendliness and attentiveness of the staff is something that other restaurants need to teach their staff from."
  • "Service was attentive and friendly. We ordered the adana and lamb shish, the latter of which was exceptional."
  • "kind staff, great atmosphere and good price."
  • "Service was a little slow for me, but it was fairly busy so it can be forgiven."

Cons:

  • "Waitress didn’t have a clue as I was given a fork to eat my mango sorbet 😂."
  • "I enjoyed my starter, however, two of us were served our starter and had finished ours before the other two received theirs."
  • "Worst customer service, it was our family get-together and waiter forgot to get our part of the order."
  • "Good food and very friendly staff...but on this visit found the staff abrupt and not their usual friendly manner."
  • "Food was good, service wasn't. First impression was that we weren't welcome from the abrupt greeting at the door."
  • "Rubbish customer service, although food is okay. The waitress was moody and rude."
  • "Upon arriving nobody took initiative to sit me and my mrs down, i was waiting for 15 mins to order and another 30 mins for the food."
  • "We found the waiter that seated us pushy and arrogant so we just got up, said don't worry about it and went to eat at another restaurant."

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