Hazine Reviews Summary

Food Quality

Pros:

• "The food here is perfect. I had the mixed Shish and my partner had the lamb Shish. The meat was cooked to perfection."
• "Had a lovely evening last week at Hazine celebrating our anniversary. The food was delicious and decent sized portions."
• "I ordered a vegetarian option and it was so delicious. It was not lacking in flavour at all."
• "Food was amazing and ambiance was great. I celebrated my birthday and the starters were amazing along with cocktails and mains."
• "Food: we chose mixed shish (lamb and chicken). The lamb was the best lamb I have ever tasted! Beautiful!"
• "The food was really nice and I tried onion gravy for the first time which was really nice to my surprise."
• "Excellent food. First visit tonight. We waited an hour for our food to turn up but it was fantastic when it did."
• "The food was nice and the waitress was very helpful but unfortunately my friend and I got food poisoning."

Cons:

• "Some cons were the service was a bit slow and my food wasn’t as hot as it could be."
• "Went there this evening with a few friends. I ordered a chicken dish and received fish, which was soup and I did not have a spoon."
• "Mains was also nice, I ordered the mixed kebab and the portion was tiny, (3 small portions of lamb and chicken) was pricey for the size(£20+)."
• "Food was ok but nothing special considering the price."
• "Went for lunch with some friends and the lunch menu seemed good value. I ordered the mixed shish which was £12, however, I was served 2 pieces of lamb and 2 pieces of chicken."
• "Food is bland and dull. Went with a large group who all thought the same about the taste."
• "Very good quality food with decent presentation (not the largest portions but perfectly adequate)."
• "The food was very over priced £33 for what was essentially 8 small bits of chicken and a handful of rice the whole table left feeling hungry."

Service Quality

Pros:

• "The staff here clearly take pride in what they do and it shows. Yusuf our waiter was impeccable."
• "The service was brilliant too. The manager also gave a dessert on the house as he knew we were there for our anniversary."
• "Atmosphere was amazing, service amazing, food delicious. Didn't feel rushed was accommodating to our needs."
• "Staff very attentive. Mixed Plate Starter for 2, Mixed Grill, Sish Grill and Beyti with a lovely bottle of Turkish Red complemented the meal well."
• "The staff are extremely friendly and very attentive. I will be back."
• "The service was amazing. The 2 waiters we had were so lovely and worked so hard throughout the night and were smiling throughout."
• "Service was 10 out of 10. Will definitely be going back to dine here. Thank you Hazine."
• "Staff are very friendly and welcoming. Restaurant is clean and spacious. Deco is very chic."

Cons:

• "When we had paid there was certainly some change but we weren’t given this."
• "Had an accident with some glasses breaking (it wasn't her fault), staff was so apologetic and cleared up quickly and brought replacement items."
• "Upon receiving the bill (which I was charged in full as well as service charge for the fish) it took an additional 20 minutes to finally be able to pay."
• "Waiter got the order wrong, asked to wait for the correct meal which they’d said would be 10 mins, sat whilst the rest of the group was eating and ended up having to take meal home."
• "Went with a friend for her Birthday. Food was nice but portions very small for the price. Bill came to over £100 for the two of us."
• "The food was nice and the waitress was very helpful but unfortunately my friend and I got food poisoning. We both ate the same meal and were both extremely ill."
• "Service was very bad, We were not allowed to keep a menu on the table. The waiter forgot our cocktails and we waited for 45 minutes."
• "Food was good, however, the service wasn’t the best. The restaurant wasn’t at capacity, yet service was very slow."