Turquoise Kitchen Bar & Grill Reviews Summary

Category: Turkish restaurant

Address: Unit 2-3, The Exchange Shopping Centre, Exchange Way, Chelmsford CM1 1XB, United Kingdom

Phone: +441245494333

Rating: 4.4
based on 219 reviews.

Food Quality

Pros:

  • "Quality of food is another level. Meat has so much taste."
  • "The food was delicious and the staff were lovely."
  • "Loved the decor and atmosphere. Highlight of the meal was definitely the borek rolls: warm spinach and feta cheese to die for!!!!"
  • "The food was amongst the best Turkish we have had. The chicken and lamb literally melted in the mouth."
  • "Quality of the food was very nice, what you'd expect from a Turkish restaurant."
  • "The food is full of flavour and they do the best grills."

Cons:

  • "The starters weren't pleasant in my opinion. The prawns were overcooked, the calamari was fine, the dip platter was awful."
  • "The presentation of the food is nice but it looks better than it tasted."
  • "The bulgur next to it was very bad. It would be better if it was rice."
  • "Area was nice and had good decor but the food and w/c was just atrocious. The bathroom was broken, unclean and inadequate."
  • "The accompanying salad, red cabbage and fine couscous were not, very bland, maybe better served with rice!"
  • "Adana kebabs had tiny bones in it which ruined the joy for me."

Service

Pros:

  • "The staff were really kind and accommodating and the service was super quick too."
  • "Really nice from outside and even better inside. The staff were really attentive."
  • "Emma that served us was amazing. A lovely place, nice atmosphere and great food."
  • "The bar manager was very informative and knowledgeable, and the drinks were incredible!"
  • "Staff was friendly and helpful, provided explanation on few dishes which helped us to chose from menu."
  • "The staff were extremely helpful and polite! One staff member (Emma) was particularly helpful and very friendly!"

Cons:

  • "One of the guys ran after us asking if we paid for our bills like what the heck.. Out of order."
  • "Staff were friendly and attentive, all round service ok."
  • "Waitress was friendly but a bit impatient, started clearing the table before I even finished."
  • "Service was bad. Ladies' loo was filthy."
  • "Got family over from Australia so took them in very impressed with decor and all had a lovely meal great service our waiter was nice and chatty x thanks 4 nice lunch x ps have a trip to Australia 🐫🐫😁"
  • "Very decent Turkish food in Chelmsford (the best IMO), nice decor and friendly staff."

Ambiance and Decor

Pros:

  • "A lot of thought has gone into the decor and it enhances the atmosphere."
  • "Loved the decor and atmosphere."
  • "The food isn't too badly priced, not cheap but I'd say fair for what it is and where the restaurant is based."
  • "The decor is elegant and high end."
  • "The decor is beautiful too, the owners look like they have made a lot of effort."
  • "The space is mesmerising, the ambience is great."

Cons:

  • "The decor is ostentatious, bling comes to mind, so if you're looking for authentic atmosphere you'll be disappointed."
  • "It was also extremely loud in there and crowded and couldn't even here myself think."
  • "Terrible service.. couldn't handle such a large party all at once."
  • "Waiters going about like they really didn’t want to be there."
  • "We were having to shout at each other to be heard."
  • "The place was not good value for money at all."

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