MOSAIC BRAINTREE TURKISH RESTAURANT Reviews Summary

Interior Design and Ambiance

Pros:

• "Turkish food is always amazing but this place is beautiful inside with modern and a twist of traditional Turkish deco."
• "It was fantastic, really nice boutique restaurant in the heart of Braintree."
• "Wow!! That's what I said as I walked in... expecting Mosaic to be nice inside having seen the kerb appeal BUT the decor and ambience goes beyond that."

Cons:

• "We were shown to our table (table 30), which is right at the front in the window where those waiting for take away or delivery drivers sit gawping at you."
• "In summary, this is an overpriced takeaway with seats, a cafeteria feel, and echoed throughout."

Service Quality

Pros:

• "Staff are so friendly. Food is fantastic and great value."
• "Can't fault the service, staff were attentive and helpful."
• "Service was great from our delightful French born waiter who was professional yet warm - someone made for a customer service role."

Cons:

• "Appalling experience in there tonight. Waited 45 minutes to get served main meal as they were more interested in getting the Just Eat orders out."
• "The manager server, whoever, it was that he had greeted up, and we ordered our meal with tutted, rolled his eyes, and went away."
• "Unfortunately quite slow service. A lot of dishes missing from menu."

Food Quality and Taste

Pros:

• "Food was so tasty and the manager and staff were also friendly."
• "The food was delicious. Generously portioned, fresh and tasty."
• "All I can say is wow! Amazing size portions, the food was so tasty."

Cons:

• "My brother and I tried to chomp through lamb kebabs that were so tough we had to give up."
• "These are not cheap meals, and I'd have expected a Turkish mixed meal grill to be full of meat, not boney skimpy portions."
• "Unfortunately, the food was absolutely disgusting bland no flavour and very watery."

Value for Money

Pros:

• "The cost is very reasonable as well compared to other restaurants."
• "Very nice place with a relaxed atmosphere and friendly staff... The prices are slightly high in my opinion, but I have to admit the food was worth every penny paid!"
• "I am a regular at this restaurant and the Manager is always there to greet me and couldn't be more friendly or professional. Great attention to detail, amazing food and very reasonable prices."

Cons:

• "Very expensive for what it was. We also picked up thinking we would receive 15% off only to be told they don’t do discounts.. their menu says otherwise."
• "Wasn't really amazed by this. Found it fairly expensive on a few dishes for what you got."
• "This was my first visit here and quite probably my last. These are not cheap meals, and I'd have expected a Turkish mixed meal grill to be full of meat, not boney skimpy portions."