The Thames Clinic Reviews Summary

Professionalism and Expertise

Pros:

• "I cannot praise Tracey and Nick enough for their professionalism, expertise and kindness."
• "Dr Nick is incredibly informative and reassuring and makes you feel at ease as much as possible throughout the entire process."
• "Tracy and Nick are very welcoming, accommodating, friendly and knowledgeable."
• "Both Nick and Tracy are absolutely fantastic at what they do, nothing is every too much."
• "The approach and treatment have been very bespoke, there is nothing formulaic about it, so I felt very much involved in the treatment plan."
• "Nick has provided me with a very comprehensive care plan and my lower back and neck pain is improving greatly."
• "Tracy takes time to listen and explain the care given and has taken steps to further improve the condition of my spine."

Cons:

• There are no negative comments regarding professionalism and expertise in the provided reviews.

Staff and Service

Pros:

• "Nic and his team are very professional with helpful excellent reception staff."
• "The receptionist is super friendly and warm."
• "Sharon the receptionist is also very lovely and it’s always nice to be greeted with a friendly smile and knows my name!"
• "Trish the secretary at the clinic, is very kind and helpful. She is always smiling and it certainly warms your rainy day up for you with her vibrant personality."
• "Trish is on hand to welcome you and take care of you in the reception area, whether it's managing your appointments, making you feel at ease or taking your temperature to keep you safe, she is always very friendly and helpful."
• "The staff are very pleasant and put you at ease informing you of all symptoms and treatment recommendations."
• "This is an excellent practice with a warm and friendly atmosphere. All the receptionists are welcoming and helpful."

Cons:

• There are no negative comments regarding staff and service in the provided reviews.

Facility and Accessibility

Pros:

• "The clinic is clean, tidy and everyone is very friendly, the flexible appointment times are also really helpful for those in 9-5 jobs."
• "Very clean and tidy atmosphere. The staff there are amazing."
• "The clinic is always staffed with lovely reception ladies and is clean fresh and nicely decorated too."
• "The practice benefits from car parking right by the building, and with a ground floor treatment room which was ideal for my disability."
• "P.S. you get your private parking spot right outside the clinic."

Cons:

• There are no negative comments regarding the facility and accessibility in the provided reviews.

Treatment and Care

Pros:

• "I've been seeing Nick for about 6 months now and have noticed a huge change in my posture!"
• "After an initial consultation and in just one month of treatment, my husband was walking better and his back pain reduced to bearable."
• "After a few months I don’t feel the pain anymore."
• "Being treated by Tracy is the only thing that has worked for me!"
• "Within a couple of treatments my quality of life proved dramatically - I was able to sleep properly again, sit for more than 15 mins and the sciatic nerve pain began to diminish."
• "The spine can affect so many different parts of the body and I am now receiving care from Dr. Nick who is excellent, explains everything and puts you at ease."
• "Having suffered from chronic back pain for years I finally found relief thanks to Tracy."

Cons:

• There are no negative comments regarding treatment and care in the provided reviews.

Overall Satisfaction

Pros:

• "I am currently recommending my network with confidence."
• "I can't recommend the Thames Clinic enough."
• "I would highly recommend this professional & friendly team!"
• "Definitely recommended!"
• "I would (and have) highly recommend The Thames Clinic."
• "I would 100% recommend The Thames Clinic!"
• "Highly recommend Thames Clinic."

Cons:

• There are no negative comments regarding overall satisfaction in the provided reviews.