Proback Advanced Back Care Reviews Summary

Staff and Service

Pros:

• "The staff are very professional but also very friendly making you feel very welcome and cared for."
• "The staff is very polite and they know very well what they doing."
• "The staff are very friendly and the best part of the treatment is that all staff are well qualified."
• "The staff were very friendly and appointments were flexible."
• "Staff are very kind, professional, compassionate, hard working and are doing a wonderful job."
• "The reception staff are all very kind and welcoming!"
• "All the staff is Very professional and friendly!"

Cons:

• "They do not seem to have proper team to diagnose the problem."
• "No customer service care if you have any complain!!!"
• "One girl seemed to have no idea how to use machinery and didn't read my notes."
• "But always rushing."
• "Every time all the appointment 10 mins in a rush."
• "Junior staff well intentioned although with varying degrees of experience."
• "Everything is very quick because they don’t care about clients they want to take more clients than they are capable to have."

Treatment Efficacy

Pros:

• "I feel much better once doing the treatment after suffering for 10 years from neck and back pain."
• "after a few visits was on the road to recovery."
• "I always feel relaxed after my treatment and my mobility improves immediately."
• "It's been a total of 10 months but I'm really happy with the results."
• "Now I recovered my mobility and pain free."
• "After just 2-3 treatments, my pain had subsided hugely and it continues improving after each visit."
• "I am now in less pain, and have a full rotation to back."

Cons:

• "After the third session! still no improvement then they kept telling me she will feel better with time and we need to do the whole 16 weeks treatment."
• "I started with the decompression treatment but couldn't see the benefit of the sessions."
• "Avoid if you have a really serious back issues or have had spinal surgery in the past, you will feel much much worse."
• "pain came back."
• "I had two sessions of shockwaves at proback. After those two I knew it wasn't for me. My lower back pain/sciatica got worse."
• "Feeling much worse since treatment."
• "Every single time it was worse."

Cost and Value

Pros:

• "For me, cost should be irrelevant when it comes to your health and wellbeing."
• "I also thought the pricing was very reasonable."
• "Yes its expensive but I think its proving worth the investment."
• "It is expensive but it's worth every penny by how the treatment improves back problems in the long run."

Cons:

• "I would not recommend this clinic."
• "The treatment is expensive."
• "Gives you hard sell to pay upfront thousands of pounds."
• "They asked me for £2,000 after the third session! still no improvement."
• "Proback was charging me over £2000 for everything they said I needed done which I found to be shocking."
• "It is an assembly line of set treatments at a high price no one assesses you before and after each treatment."