The Gull Inn Reviews Summary

Food Quality

Pros:

• "Good selection of meats all melt in the mouth, beautiful fresh vegetables."
• "The food was faultless, a pizza which was big enough for us to share, and skin on fries, excellent."
• "Had the baby ribs with black treacle BBQ sauce which was very filling!"
• "The meat was melt in your mouth and the vegetables were perfectly cooked."
• "The food here is very good with a wide menu choice."
• "We all had such a lovely time and agreed it was the happiest mistake ending up here!"
• "We had the 2 meat Saturday carvery what was lovely."
• "The food was amazing and we will definitely be back."

Cons:

• "The food was very average, not worth the money."
• "2 meals selected from the special board menu listed with rice came with mash and no explanation why."
• "Sticky toffee sundae tasted great but very grainy texture from crystallising sugar."
• "Food portions were very small and over-priced. Also lacked taste."
• "The cheesecake didn't taste if anything at all."
• "The carvery itself was tired. The veg and extras on the Carvery were as I say tired and a bit dried."
• "The roast potatoes were pretty much inedible. They were crispy but so crispy you couldn't cut through them."
• "Food not great and service was not very good."

Service

Pros:

• "Great price too. Lovely friendly helpful staff. Highly recommend."
• "The staff clearly gave a good manager as the customer service is second to none."
• "We revisited and sat in the cosy part and it was so much better, the service was amazing."
• "Made us smile when the owner walked past to serve another customer their cheesecake."
• "The service was great and the waitresses were friendly and attentive."
• "We had the best meal we’ve had in a very long time, would definitely recommend it the staff are really pleasant and very welcoming."
• "Waitresses disappeared after desserts were served - could have asked if more drinks/coffees required."
• "The waitress who helped us was amazing - she was so accommodating and helpful."

Cons:

• "The young girl who was serving behind the bar was friendly and nice, but the main house staff were rude and not accommodating."
• "The waitress, anything else? No thank you was our reply so we were presented with the bill there and then."
• "We came in Friday... the young waitresses weren't very professional."
• "I pre booked a table for 2 at least 24hrs in advance. Travelled 25mins, to be told upon arrival, that the electric and gas were not working and no food service was being prepared."
• "Having a meal with a large party, I found at least 3 meals not to have been served with correct items on the menu."
• "Went for Christmas lunch, just not that great. Cooking of the main course wasn't great some was under the heated lamps for too long and service was slow."
• "A child's meal 8.00 when it's so small is not worth it, I do understand prices gone up and bills but remember if your charging £8-10 for a posh sandwich for adults kids should only be £5-6."
• "Post lockdown COVID social distancing measures in place. Even so, the place was only half full on a Wednesday lunchtime and service was really slow."

Atmosphere and Setting

Pros:

• "Very nice to visit a restaurant that provides a nice setting."
• "The place is well laid out and has a feature of a glass topped well set in the floor."
• "For when the weather is warmer there is a large and attractive outdoor eating area."
• "Really nice pub a little way outside Norwich. Kids loved the excellent burgers and the 2 meat carvery was really good and plentiful."
• "A lovely pub to visit with an amazing garden with lots of character."
• "The pub itself has lovely decor (beautiful ladies loos!) and very nice gardens."
• "Lovely surroundings. Inside was spacious."
• "They have a gazebo for inclement weather, several tigi huts available to book too."

Cons:

• "The tables and chairs are charmingly mismatched but a little tired."
• "The restaurant was half full but they sat people literally back to back so people were needlessly close together."
• "Wasn't a very welcoming experience, probably because we were only stopping for a drink."
• "Despite the investment on the grounds, the sparsely bark-chipped and weedy beds looked scrappy and unkempt."
• "The inside is very clean tidy, and 'modern' without being one of those echoing, sterile establishments. It has a bit of character."
• "It's a restaurant really rather than a pub. Popped in for a drink and they seemed a bit confused on what to do with us as we only wanted drinks."
• "The garden has been landscaped at some expense, with a waterfall, stream, bridges and gravel paths."
• "Although I did go on Wednesday evening which was quite."