National Trust - Birmingham Back to Backs Reviews Summary

Category: Museum Birmingham

Address: 50-54, 55-63 Inge St, Hurst St, Birmingham B5 4TE, United Kingdom

Phone: +441216222442

Rating: 4.8
based on 269 reviews.

Guide Quality

Pros:

  • "Our guide, Val, was very well-informed and well-spoken."
  • "Our tour guide was David he was a natural at describing the history behind the houses."
  • "Our amazing guide Ross was brilliant! Extremely knowledgeable and a great sense of humor- had everyone in stitches!"
  • "Our amazing tour guide Tony Skelton accompanied us to visit three very different families, dazzle us with their social and economic realities."
  • "Our guide Jeff made it an outstanding experience."
  • "Jeremy was our guide and he was exceptional."
  • "Our guide, Jean, made it particularly interesting sharing anecdotal stories from her own grandmother who spent her childhood in a Back to Back housing."

Cons:

  • "Simply disappointed with the NT, cancelled our visit 3 days before due to lack of staff."
  • "Was so looking forward to this but it didn't meet expectations."
  • "Tour guides do their own thing which is great, but not hugely accessible for the deaf (my wife) we'd asked in advance if they had anything to help and they had some printed info ready but not quite the same as knowing what was being said."
  • "Why the guide had no torch is a mystery."
  • "Was slightly concerned about the guide who waffled a lot."
  • "Only issue I had was the guides knowledge of Birmingham and the place is run on amateur lines."
  • "Overall, had a nice day..oh if it wasn’t for that young chap at the counter; Hugh, I think his name was. From the minute we walked in he was very rude and somewhat aggressive towards me and my family."

Accessibility

Pros:

  • "Parking would be at the nearest NEC car park but getting the train and walking if you can would be so much easier."
  • "Visited on Sunday easy parking 5pounds all day."
  • "Right in the middle of Birmingham just a few minutes walk from New Street train station & The Bull Ring."
  • "Its ten minutes walk from New Street station."
  • "Lots of reasonably priced parking nearby despite the city centre location."
  • "Parking is in the multi-storey carpark next door."
  • "Although there is no car-parking at this attraction there are plenty of car-parks around here that are reasonably priced."

Cons:

  • "The houses are not accessible for anyone who is disabled or children in prams."
  • "Bear in mind that there are some really tight and twisty stairs so people with limited mobility won't be able to enjoy the full tour."
  • "The stairs are extremely steep so if anyone has mobility issues ensure you book the accessible tour instead."
  • "It is not available to anyone with mobility issues as there are many small and narrow flights of stairs."
  • "Beware one has to be fairly able bodied to tackle the very steep and narrow stairs to do the tour justice."
  • "Booking necessary. Really worth a visit but please be aware - if you have any mobility problems this isn't for you - very steep narrow staircases which were hard going."
  • "Sadly not good for people with mobility issues due to really steep staircases."

Experience Quality

Pros:

  • "Great experience: very authentic feel of 1840s, 1870s, 1930s and 1970s."
  • "Very interesting. Some of the last back to back houses. Well worth a visit and easy to find. Right by Birmingham Hipperdrome."
  • "Excellent tour for those who like social history. Our guide made the families who lived there very real."
  • "The guided tour is very informative recreating each era imaginatively re creating day to day life and tribulations of the working classes from 1850's to 1970's."
  • "A must do if you are interested in the history of Birmingham."
  • "Absolutely fascinating insight into city life over the last two centuries!"
  • "A fantastic insight to the history of Birmingham, the tour is a must."

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