Address: Quainton Road Station, Station Rd, Quainton, Aylesbury HP22 4BY, United Kingdom
Phone: +441296655720
Rating: 4.6
based on 216 reviews.
Family and Children's Activities
Pros:
"The site has loads for youngsters to look at and do, so great for families."
"Always a fun and nostalgic place to come with the family!"
"Kids loved seeing and Riding on Thomas. Cheap afternoon out for this kids with crafts and painting to do with complimentary snacks all rolled into the ticket price."
"Absolutely brilliant day out. A day the grandchildren will remember forever."
"The kids also enjoyed watching the model railway enthusiasts running their trains too."
"Kids loved it!!!"
"The Thomas Day Out was amazing, my little girl loved it she was so excited to see Thomas and Percy."
Cons:
"The dinosaur meet wasn't very well organised, and the dinosaur training didn't seem to happen whilst we were there (1:45-close)."
"Went here today on a 'Thomas the tank engine' event. Unfortunately, the place just isn't geared up for larger events like this."
"The steam train ride was fun but very short. 5 mins in either direction..... twice."
"Paid for queues. Overcrowded. Spent most of the time in lines. Very limited on offer. A parent's nightmare."
"One poor thing when they stopped running the trains for lunch with no warning leaving a few families with upset kids."
"The fat controller was very unorganized for his visit times in fact we didn't see him there at all."
"Then in August paid £60 for the family to attend a 'Several Car Clubs meeting' only to find it wasn't a car show but a single car club meeting (The Rover club) all parked in the parking lot outside the station. Not as advertised, still awaiting a reply for a refund for the station tickets."
Staff and Volunteers
Pros:
"The staff are very friendly, a lot of the people there are volunteers so it's a nice thing to support."
"Staff are amazing and full of enthusiasm."
"The volunteers are super professional, responsible and safety conscious."
"Special thank you to the lady in the gift shop."
"The staff were absolutely lovely helpful and friendly."
"All the staff and volunteers are so friendly and helpful."
"Staff are so friendly and patient with children."
Cons:
"The staff was very rude, shouting at kids, and the queues so long."
Value and Pricing
Pros:
"Good value, and during the summer holidays kids get in for just a pound."
"The price of the tickets is definitely worth it."
"While I initially thought it was a bit expensive I came away feeling the prices was decent considering how much he enjoyed being with the 'real' Thomas and Percy."
"The food and drink was really good value."
"Love this place. Family pass is great value if you’re visiting a few times a year."
"So much to see and really good value for money."
"Not bad for the entrance fee and the fact it's run by volunteers makes it even better."
Cons:
"I would say even the adult ticket price is a bit much considering there isn’t much to look at or do other than the steam train."
"It really feels like they are charging a lot for the tickets, yet offer very little for it."
"In my opinion the entry price is a little high, but I understand this goes towards the upkeep of the buildings and exhibits."
"At £8 this seems reasonable. But it would be good if this came down closer to closing time; we visited with 1-2 hours to spare; £8 felt excessive for a quick in and out!"
"Really the biggest disappointment was the cafe. Pretty dear for some really manky food."
"Total rip off- Been 'shafted' twice now."
"The big steam train doesn't go very far up the track."
Facilities and Accessibility
Pros:
"There are more areas to explore outside - today we spent time in the Royal Mail sorting carriage learning about how mail was transported and sorted on the railways."
"Great disability practices in place, willing and helpful staff, plenty of food choice alongside other shops."
"The cafe is great serving hot and cold options and the museum is great as well."
"Plenty of picnic tables around the site."
"There are plenty of toilets in the various areas of the site, and a good sized level car park."
"Facilities are clean and it's a nice place."
"Facilities are well maintained, and wheelchair access good throughout."