"The ambiance is quite cosy but the tables are nicely spaced apart."
"Absolutely outstanding! What a journey!"
"The place feels very gloomy and depressing as they closed the curtains during daytime."
Cons:
"To be in a dark room for three hours with no ambiance."
"Bad ambience. Vad chairs, Room and lighting."
"The whole experience felt a bit like a factory or conveyor belt."
Service
Pros:
"Staff were attentive and unpretentious and the ambience is relaxed and brings your focus to the food."
"The service impeccable."
"Service was impeccable and we were treated to a tour of the kitchen and wine cellar between courses."
"The waiting staff were simply amazing - attentive, knowledgeable, and incredibly professional."
"The staff could not be more helpful and attentive."
"Service is outstanding. The staff is super attentive and knowledgable. They’re really the best in class."
"The staff working there really elevate it."
Cons:
"While the meal was no doubt an extraordinary meal which is theatrical and unique, one would expect a 3 star restaurant to have flawless service...however the service have lots of room for improvement."
"The service seemed a little clumsy and cluttered at times, lacking intimacy and a personal experience you'd expect."
"The service was at times a bit out of sync, a drink would turn up with the dish coming ten minutes later."
"We simply couldn't understand anything our waiter said. He had a very thick French accent, and was pleasant, but we entirely missed the description of every dish."
"During such exceptional times, the restaurant was unreasonable not to accommodate any refunds (or voucher to be used at a later date) and insisted that we had to keep our pre-paid table of 4 even if only 1-3 person were able to go for the meal."
Food Quality
Pros:
"Dining at The Fat Duck was an extraordinary and memorable experience that fulfilled a long-held dream."
"The different flavours which constitute each dish didn’t work with one another."
"Creativity in cooking was to the max."
"The flavours and textures of the dishes were incredible, and each one was expertly crafted and presented beautifully."
"The food was excellent and very thought provoking."
"So many complex flavours and perfectly balanced dishes. Honestly the best meal we'd ever had!"
"The food was really well prepared and thought out, playing to not your taste but also to your sight and senses."
Cons:
"The breakfast cereal that was a fried breakfast was absolutely disgusting to the point the jelly like texture of cold scrambled egg was quite unsettling on the stomach."
"But equally there were some, including the much touted main dish, that fell flat."
"The crab/passion fruit ice cream, and the meal meant to simulate being in a forest tasted awful. Simply awful."
"While the experience was quite whimsical, we were both a bit disappointed by the food quality / taste."
"There were also a few courses that I totally did not like."
"The crab ice cream dish, a dish called botanical something with another savoury sorbet type thing and the pigeon served basically raw, were highly unpleasant."
Value for Money
Pros:
"Prices are on the higher compared to other 3 Michelin star restaurants in London, but worth every penny."
"Not a cheap meal on anyone’s budget, but the food and service is so good you understand why this place has been awarded Best Restaurant in the World multiple times."
"Is it cheap? No. Is it worth the money? 100%."
"Some might find the cost over the limit of what they are willing to spend - but it is worth every penny!"
"Of course its pricy but absolutely worth it."
"It is very expensive however it is more than a meal at a restaurant, it is an experience."