The White Hart Reviews Summary

Food Quality

Pros:

• "Food was fantastic, craft beer selection incredible."
• "The Best BBQ I Have Ever Had."
• "Great food and service. We had the Chicken Shawarma, Baby Back Ribs and shared a Smoker Trash Fries. All very satisfying."
• "Simple presentation of bloody tasty food. Quirky dishes such as a deep fried lasagne burger, loaded fries and slow cooked ribs."
• "Fantastic smoked meats."
• "The meat platter was just awesome, dont know which part was my favourite."
• "The smoked food was unreal."

Cons:

• "Then my burger had a frozen bun."
• "The food was nice but the ribs were very burnt and meat a bit dry, its a shame as not their usual standard."
• "Food was nothing special."
• "The brisket 'nuggets' weren't actually nuggets but one large scotch egg type nugget which wasn't clear on the menu."
• "Some American link sausages, which were both very dry and overcooked."
• "The baby back ribs were so salty they were practically inedible."
• "The burgers were overcooked and flavourless, chips cold."

Service

Pros:

• "Friendly staff. Attentive but not overbearing."
• "Staff was friendly and helpful."
• "Excellent, friendly staff who always go above and beyond."
• "Service was excellent staff had good knowledge of cooking techniques and drinks menu very friendly and helpful."
• "All of the staff we interacted with were the kindest and most pleasant that I have ever dealt with in a restaurant."
• "The staff are super friendly and attentive."
• "We were greeted by friendly, enthusiast and happy staff members."

Cons:

• "Just me at the small bar, 3 of them milling about, 1 one finishing a round, 1 tidying up, 1 writing in a book, all 3 completely ignored me and vanished."
• "The staff weren’t very welcoming."
• "A rather condescending shorter and heavy set South African gentleman."
• "Unfortunately there was one lady on the drinks orders tonight who ruined the experience with her attitude and the way she approach things."
• "Some of the staff today had a very unhelpful and poor attitude."
• "Service was friendly but they forgot simple things like giving cutlery."
• "Had to wait a long time to be served and it was not busy."

Atmosphere

Pros:

• "The staff is super friendly and the place has its charm."
• "Great atmosphere and food was incredible, would definitely recommend the baby back ribs and burgers, would happily return only slight criticism was that the music was quite loud so hard to have a conversation."
• "Lovely interior combining old and new world."
• "Incredible atmosphere in this BBQ heaven."
• "Really nice relaxed vibe, friendly staff and overall I can see the food being absolutely amazing."
• "A very cosy pub with a relaxing, homely vibe."
• "Lovely traditional pub retaining loads of great character, but with a modern feel."

Cons:

• "We were happily sitting in the outside area on a hot, sunny afternoon sipping our cold drinks. The food looked lovely, but someone put on the overhead heaters at our table."
• "Great food usually. We arrived too late on Sunday for food which was a shame as it said they were open until 8pm on Google."
• "Trying to eat while in a smoky fire environment!"
• "When we came here it was a very cold and rainy day. Sadly there were no available seats inside apart from those reserved so we had to sit outside."
• "Food looked good if a little overpriced."
• "The pub itself has low ceilings and exposed beams and makes for a really interesting place for a nice meal."
• "The roasted vegetables were burnt."

Value

Pros:

• "Then they charged me £10 for this WITH a drink and fries? An extremely rare absolute gem of a place."
• "The prices are very reasonable in this escalating world."
• "The portions more than match the cost."
• "Food is worth every penny, there's some very talented chefs you have mastering that smoker!"
• "Amazing value!"
• "Prices were more than reasonable."
• "The bill was less than I expected also."

Cons:

• "Seemed expensive for me but not used to SE England prices, coming from Scotland."
• "For the price we could've gone to Five Guys or 7Bone and got a much better experience for less money."
• "Very disappointing ordered burger of the month it was missing parts."
• "We ordered a side of chips, and for £3, it's a really, really small portion."
• "Gin and tonics however are about £10!"
• "The prices are on the high side, even by Surrey standards."
• "The burger of the month we ordered was terrible for the price."

Accessibility

Pros:

• "Great eat in & take-away service, pre-booked online."
• "Lovely pub to eat at, but also has a great takeaway service."
• "The most beautiful venue."
• "Fab outdoor space for dining & great food!"
• "The choice of drinks is amazing from rare whisky's, real ales and great gins."
• "A great choice of smoked foods, large range of beers and ALOT whiskey."
• "The toilets were really clean with all sorts of little extras available for the ladies."

Cons:

• "Parking was a nightmare. Terrible service - staff really didn't care."
• "For vegetarians the choice is minimal and there is no fish on the menu either."
• "Left a Apple mac book pro power adaptor and 3 meter extension cable in bar other evening when I had to leave quickly when my taxi arrived. Called first thing next morning to be told by a staff member that they had seen the charger opposite the bar plugged in but then doesn't know what happened with it. Somehow the charger and adaptor had disappeared."
• "Was disappointed that there is no facilities for disabled and also it's not wheelchair friendly."
• "Leaving the carpark can be a bit hairy."
• "Car park is tiny so be prepared to park up past the school."
• "I struggled over the front of the pub that had pebbles as there isn't a footpath in front of the pub it's a busy main road."