The Abinger Hatch Reviews Summary

Ambiance

Pros:

• "Beautiful old pretty building inside and out."
• "Such a welcoming and homely pub."
• "Honestly one of the best overall experiences in a restaurant / pub setting I've had in a long time."
• "The team at the pub are really friendly, which creates an excellent atmosphere to go alongside the excellent food and drink."
• "Lovely old village pub."
• "Perfect pub deep in leafy Surrey."
• "It is the most beautiful country pub with a lovely homely feel to it."

Cons:

• "As we eat, the pub filled with an odd mix of happy wealthy country locals and, unfortunately, annoyingly loud aspiring ‘wanna be gentry’."
• "We entered an underwhelming pub that lacked character."
• "The pub was really cold and people had to keep the coats on."
• "Bit cold in the teepee but had brought blankets with us."
• "The place stinks."
• "Many of the members of staff did not seem that friendly."
• "Whoever the manager is needs to seriously train up their staff and not hire rude, ignorant, scruffy girls who have serious attitude problems."

Service

Pros:

• "The staff are incredibly friendly and always smiling."
• "Service from Alex was perfect."
• "Amazing attentive service."
• "Friendly service."
• "Staff were attentive, knowledgeable and helpful."
• "The service was really nice and personal!"
• "Staff friendly and efficient."

Cons:

• "We went for lunch and ended up waiting over 2.5 HOURS for our food to arrive."
• "The service was a tad slow but friendly."
• "Didn't like the way the optional tip (12%) was already added to my card payment when I came to pay."
• "Staff slow for service too."
• "Very poor observation by staff."
• "The service was not very friendly and quite slow."
• "Some staff members looked so miserable and were not attentive at all."

Food Quality

Pros:

• "Probably the best burger I've had. Seriously tasty and fairly priced."
• "Ciders are also very good."
• "Burgers and the Fish and Chips are the way to go."
• "Food was very nice, good portion sizes."
• "The Sunday roasts were fantastic and the pudds were super. Absolutely delicious."
• "Food is perfectly cooked. Probably one of the best pubs for food in Surrey."
• "Enjoyed the Smoked asparagus with prosciutto ham, and a poached egg, simply fantastic."

Cons:

• "Our choice of meal was extremely disappointing with both our starters inedible."
• "Pizza drowned in balsamic, couscous lumpy and largely inedible."
• "Food sub standard -trout meal at £18 -was a small piece -with a ton of mush --which perhaps was risotto--"
• "Then the food - largely bland and obviously reheated - pale potatoes and soggy parsnips etc. Was really disappointed after great experiences previously."
• "The food arrived it was mediocre to say the least - well overcooked veggies, and way too much salt."
• "The steak was raw despite asking for ‘medium’."
• "The food was cooked to a reasonable level but lacked passion."

Value

Pros:

• "Best of all it was priced pretty fairly, especially for a pub in this area."
• "Such good value, real thought and flair."
• "Probably a bit pricey, though the whole experience worth every penny."
• "Pound for pound great value."
• "Very good food and generous portions. Friendly staff."

Cons:

• "The food was what I would call basic our bill just under £100 pounds."
• "The only negative would be that portions are small compared to other pubs in the area."
• "Meal was very expensive."
• "Four adults, three kids, no deserts and one pint of beer cost £180.00."
• "Sorry but for 100pound bill. we all came out a little hungry and a bit deflated."

Atmosphere

Pros:

• "Great food and friendly atmosphere."
• "The atmosphere was cosy and joyous."
• "Good atmosphere and well thought out decor."
• "The setting is peaceful and rural, feels like an idyll in the middle of nowhere."
• "The atmosphere was cosy and joyous."

Cons:

• "Would not recommend to anybody looking for a friendly or helpful atmosphere."
• "This is such a lovely pub, in such beautiful surroundings which has a decent menu but it is seriously let down by the complete lack of warmth or interest from the staff."
• "We did not really feel welcomed and felt like more of an inconvenience."
• "Sadly I think the location and setting draw the customers rather than anything else which is very much below par."
• "Customer service is unfriendly."

Location

Pros:

• "Very popular with walkers in & around Abinger Common, Leith Hill areas."
• "Great location, nice looking pub but a bit of an oddity as far as (some) of the staff and clientele."
• "A fantastic stop for Sunday Roast after a nice walk in the Surrey Hills."
• "The pub is on the side of the road opposite a beautiful church and green."
• "Abinger Common must be in one of the most beautiful and peaceful locations in the Surrey Hills."
• "Fantastic location for doing walks in the area."
• "I would recommend this place, a really picturesque location tucked away near Leith hill."

Cons:

• "Sadly if you don't live nearby taxis are inflated and Uber wasn't an option."
• "The parking is on the narrow road that the pub is located on, as the car park was quite small."